Frequent crashes on Windows

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ljp
Posts: 3
Joined: Tue May 05, 2009 11:37 pm

Frequent crashes on Windows

Post by ljp »

Hi,

I have a license for WIndows and one license for Linux. The linux version is very stable and just works. (You guys have really done a great program.)

However the Windows version has frequent Java crashes when I double-tap or tap on the window title bar. Not every time but frequent enough that it happens multiple times a day if I work on Windows. The program just dies with data loss (since the last save).

I have the latest Java updates so that shouldn't be an issue.
Since attachments are not enabled in the forum I'm including one typical crash log verbatim below. (Since these crash logs comes from an endless supply I can post more logs if needed :-)

I guess this could be a problem with my Java setup I just cannot understand how.

System information:
- Windows XP (SP3)
- 3GB RAM (Plenty of free RAM at time of crash)

2 files open at the time of crash and each file < 100K

Rgds
Johan

[code]
#
# An unexpected error has been detected by Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000c01fe, pid=404, tid=3040
#
# Java VM: Java HotSpot(TM) Client VM (11.0-b16 mixed mode windows-x86)
# Problematic frame:
# C 0x000c01fe
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

--------------- T H R E A D ---------------

Current thread (0x033d8800): JavaThread "AWT-Windows" daemon [_thread_in_native, id=3040, stack(0x036a0000,0x03730000)]

siginfo: ExceptionCode=0xc0000005, writing address 0x00000002

Registers:
EAX=0x00000002, EBX=0x7c81127a, ECX=0x00000000, EDX=0x0372e8a4
ESP=0x0372e87c, EBP=0x0372e8d4, ESI=0x000cc700, EDI=0x00000000
EIP=0x000c01fe, EFLAGS=0x00010246

Top of Stack: (sp=0x0372e87c)
0x0372e87c: 773d1eba 001d05d4 0000003d 00000e54
0x0372e88c: 00000000 00000002 00000003 00000000
0x0372e89c: 000cc700 7c81127a 000c01fe 00000002
0x0372e8ac: 00000003 00629d00 0372f1e4 00000002
0x0372e8bc: 0372e898 0372e4a0 0372e960 7744b272
0x0372e8cc: 773c2090 00000000 0372e8f8 773d207c
0x0372e8dc: 000cc700 001d05d4 0000003d 00000e54
0x0372e8ec: 00000000 02eec5e0 0000003d 00000e54

Instructions: (pc=0x000c01fe)
0x000c01ee: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x000c01fe: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00


Stack: [0x036a0000,0x03730000], sp=0x0372e87c, free space=570k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C 0x000c01fe
C [COMCTL32.DLL+0x1207c]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.awt.windows.WToolkit.eventLoop()V+0
j sun.awt.windows.WToolkit.run()V+69
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x04b46400 JavaThread "Swing-Shell" daemon [_thread_blocked, id=2148, stack(0x04070000,0x04100000)]
0x03b7a400 JavaThread "OxygenSingletonChecker-Thread" [_thread_in_native, id=2588, stack(0x05420000,0x054b0000)]
0x0442cc00 JavaThread "Timer-5" daemon [_thread_blocked, id=3536, stack(0x05300000,0x05390000)]
0x043fe400 JavaThread "Timer-4" daemon [_thread_blocked, id=220, stack(0x05270000,0x05300000)]
0x03bf8400 JavaThread "AutomaticallyValidation" daemon [_thread_blocked, id=2812, stack(0x05150000,0x051e0000)]
0x03c3a400 JavaThread "Autosave" daemon [_thread_blocked, id=768, stack(0x050c0000,0x05150000)]
0x03c02400 JavaThread "Timer-3" [_thread_blocked, id=2296, stack(0x05030000,0x050c0000)]
0x03ba6c00 JavaThread "Timer-2" daemon [_thread_blocked, id=3960, stack(0x04ef0000,0x04f80000)]
0x03b9e800 JavaThread "Timer-1" daemon [_thread_blocked, id=2984, stack(0x04e60000,0x04ef0000)]
0x03bcd400 JavaThread "Timer-0" daemon [_thread_blocked, id=2468, stack(0x04dd0000,0x04e60000)]
0x03b34800 JavaThread "TimerQueue" daemon [_thread_blocked, id=3540, stack(0x04d40000,0x04dd0000)]
0x03b51800 JavaThread "Opened editors lock manager" [_thread_blocked, id=3892, stack(0x04ca0000,0x04d30000)]
0x03bc2400 JavaThread "AutomaticallyValidation" daemon [_thread_blocked, id=1368, stack(0x04c10000,0x04ca0000)]
0x03c4e400 JavaThread "Autosave" daemon [_thread_blocked, id=3544, stack(0x04b80000,0x04c10000)]
0x03b36400 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=560, stack(0x037d0000,0x03860000)]
0x03b63800 JavaThread "AWT-Shutdown" [_thread_blocked, id=1336, stack(0x03610000,0x036a0000)]
=>0x033d8800 JavaThread "AWT-Windows" daemon [_thread_in_native, id=3040, stack(0x036a0000,0x03730000)]
0x02ec6400 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3084, stack(0x03580000,0x03610000)]
0x02edf800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=4048, stack(0x03240000,0x032d0000)]
0x02ed8c00 JavaThread "CompilerThread0" daemon [_thread_blocked, id=3364, stack(0x031f0000,0x03240000)]
0x02ed7400 JavaThread "Attach Listener" daemon [_thread_blocked, id=2564, stack(0x03160000,0x031f0000)]
0x02ed6800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=3644, stack(0x030d0000,0x03160000)]
0x02e82c00 JavaThread "Finalizer" daemon [_thread_blocked, id=3816, stack(0x03040000,0x030d0000)]
0x02ecac00 JavaThread "Reference Handler" daemon [_thread_blocked, id=4060, stack(0x02fb0000,0x03040000)]
0x00a16c00 JavaThread "main" [_thread_blocked, id=988, stack(0x00040000,0x00090000)]

Other Threads:
0x02ebc800 VMThread [stack: 0x02f60000,0x02fb0000] [id=2172]
0x02eea400 WatcherThread [stack: 0x032d0000,0x03320000] [id=2452]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
PSYoungGen total 39232K, used 15557K [0x3c650000, 0x3fc20000, 0x3fc20000)
eden space 26176K, 9% used [0x3c650000,0x3c8c2ce0,0x3dfe0000)
from space 13056K, 99% used [0x3dfe0000,0x3ec9ea08,0x3eca0000)
to space 15360K, 0% used [0x3ed20000,0x3ed20000,0x3fc20000)
PSOldGen total 99584K, used 87025K [0x14020000, 0x1a160000, 0x3c650000)
object space 99584K, 87% used [0x14020000,0x1951c490,0x1a160000)
PSPermGen total 55552K, used 38774K [0x10020000, 0x13660000, 0x14020000)
object space 55552K, 69% used [0x10020000,0x125fda38,0x13660000)

Dynamic libraries:
0x00400000 - 0x00455000 C:\Program\Oxygen XML Editor 10\oxygen.exe
0x7c900000 - 0x7c9b4000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8fa000 C:\WINDOWS\system32\kernel32.dll
0x77dc0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.DLL
0x77e70000 - 0x77f02000 C:\WINDOWS\system32\RPCRT4.dll
0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
0x773c0000 - 0x774c3000 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\COMCTL32.DLL
0x77c00000 - 0x77c58000 C:\WINDOWS\system32\msvcrt.dll
0x77f10000 - 0x77f59000 C:\WINDOWS\system32\GDI32.dll
0x7e360000 - 0x7e3f1000 C:\WINDOWS\system32\USER32.dll
0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
0x7c9c0000 - 0x7d1d9000 C:\WINDOWS\system32\SHELL32.DLL
0x76370000 - 0x7638d000 C:\WINDOWS\system32\IMM32.DLL
0x10000000 - 0x10017000 C:\WINDOWS\system32\APSHook.dll
0x6d8b0000 - 0x6db06000 c:\program\oxygen xml editor 10\jre\bin\client\jvm.dll
0x76b30000 - 0x76b5e000 C:\WINDOWS\system32\WINMM.dll
0x7c340000 - 0x7c396000 C:\WINDOWS\system32\MSVCR71.dll
0x6d330000 - 0x6d338000 c:\program\oxygen xml editor 10\jre\bin\hpi.dll
0x76be0000 - 0x76beb000 C:\WINDOWS\system32\PSAPI.DLL
0x6d860000 - 0x6d86c000 c:\program\oxygen xml editor 10\jre\bin\verify.dll
0x6d3d0000 - 0x6d3ef000 c:\program\oxygen xml editor 10\jre\bin\java.dll
0x6d8a0000 - 0x6d8af000 c:\program\oxygen xml editor 10\jre\bin\zip.dll
0x6d0b0000 - 0x6d1e8000 C:\Program\Oxygen XML Editor 10\jre\bin\awt.dll
0x72fd0000 - 0x72ff6000 C:\WINDOWS\system32\WINSPOOL.DRV
0x774d0000 - 0x7760d000 C:\WINDOWS\system32\ole32.dll
0x5b270000 - 0x5b2a8000 C:\WINDOWS\system32\uxtheme.dll
0x03730000 - 0x03742000 C:\Program\RocketDock\RocketDock.dll
0x746f0000 - 0x7473c000 C:\WINDOWS\system32\MSCTF.dll
0x77b30000 - 0x77b52000 C:\WINDOWS\system32\apphelp.dll
0x751a0000 - 0x751ce000 C:\WINDOWS\system32\msctfime.ime
0x6d6c0000 - 0x6d6d3000 C:\Program\Oxygen XML Editor 10\jre\bin\net.dll
0x71aa0000 - 0x71ab7000 C:\WINDOWS\system32\WS2_32.dll
0x71a90000 - 0x71a98000 C:\WINDOWS\system32\WS2HELP.dll
0x6d2d0000 - 0x6d324000 C:\Program\Oxygen XML Editor 10\jre\bin\fontmanager.dll
0x71a40000 - 0x71a80000 C:\WINDOWS\system32\mswsock.dll
0x698b0000 - 0x69908000 C:\WINDOWS\system32\hnetcfg.dll
0x71a80000 - 0x71a88000 C:\WINDOWS\System32\wshtcpip.dll
0x68000000 - 0x68036000 C:\WINDOWS\system32\rsaenh.dll
0x769b0000 - 0x76a64000 C:\WINDOWS\system32\USERENV.dll
0x60940000 - 0x60995000 C:\WINDOWS\system32\netapi32.dll
0x76f10000 - 0x76f37000 C:\WINDOWS\system32\DNSAPI.dll
0x76fa0000 - 0x76fa8000 C:\WINDOWS\System32\winrnr.dll
0x76f50000 - 0x76f7d000 C:\WINDOWS\system32\WLDAP32.dll
0x76fb0000 - 0x76fb6000 C:\WINDOWS\system32\rasadhlp.dll
0x6d500000 - 0x6d524000 C:\Program\Oxygen XML Editor 10\jre\bin\jpeg.dll
0x6d210000 - 0x6d23f000 C:\Program\Oxygen XML Editor 10\jre\bin\cmm.dll
0x03e00000 - 0x03e13000 C:\WINDOWS\system32\btmmhook.dll
0x6d6e0000 - 0x6d6e9000 C:\Program\Oxygen XML Editor 10\jre\bin\nio.dll
0x6d240000 - 0x6d263000 C:\Program\Oxygen XML Editor 10\jre\bin\dcpr.dll
0x04ff0000 - 0x05005000 C:\Program\Oxygen XML Editor 10\lib\WinFileChooserNativeHelper32.dll
0x76390000 - 0x763d9000 C:\WINDOWS\system32\comdlg32.dll
0x04f80000 - 0x04fc2000 C:\Program\Virtual Dimension\HookDLL.dll
0x6fbc0000 - 0x6fbc8000 C:\WINDOWS\system32\mingwm10.dll
0x77910000 - 0x77a05000 C:\WINDOWS\system32\SETUPAPI.dll
0x76fc0000 - 0x7703f000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77040000 - 0x77108000 C:\WINDOWS\system32\COMRes.dll
0x77110000 - 0x7719b000 C:\WINDOWS\system32\OLEAUT32.dll
0x77bf0000 - 0x77bf8000 C:\WINDOWS\system32\VERSION.dll
0x05500000 - 0x05517000 C:\Program\Delade filer\TortoiseOverlays\TortoiseOverlays.dll
0x05530000 - 0x0553e000 C:\Program\TortoiseSVN\bin\TortoiseStub.dll
0x06560000 - 0x06628000 C:\Program\TortoiseSVN\bin\TortoiseSVN.dll
0x76770000 - 0x76779000 C:\WINDOWS\system32\SHFOLDER.dll
0x40c10000 - 0x40cf6000 C:\WINDOWS\system32\WININET.dll
0x06640000 - 0x06649000 C:\WINDOWS\system32\Normaliz.dll
0x45640000 - 0x45771000 C:\WINDOWS\system32\urlmon.dll
0x412b0000 - 0x41498000 C:\WINDOWS\system32\iertutil.dll
0x6eec0000 - 0x6eee2000 C:\Program\TortoiseSVN\bin\libapr_tsvn.dll
0x78520000 - 0x785c3000 C:\WINDOWS\WinSxS\x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_6f74963e\MSVCR90.dll
0x6ee60000 - 0x6ee8e000 C:\Program\TortoiseSVN\bin\libaprutil_tsvn.dll
0x06670000 - 0x06682000 C:\Program\TortoiseSVN\bin\intl3_tsvn.dll
0x78480000 - 0x7850e000 C:\WINDOWS\WinSxS\x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_6f74963e\MSVCP90.dll
0x77a70000 - 0x77b06000 C:\WINDOWS\system32\CRYPT32.dll
0x77b10000 - 0x77b22000 C:\WINDOWS\system32\MSASN1.dll
0x77a10000 - 0x77a64000 C:\WINDOWS\System32\cscui.dll
0x765e0000 - 0x765fd000 C:\WINDOWS\System32\CSCDLL.dll
0x051e0000 - 0x051ec000 C:\Program\WIDCOMM\Bluetooth Software\btkeyind.dll
0x76980000 - 0x769a5000 C:\WINDOWS\system32\ntshrui.dll
0x76b10000 - 0x76b21000 C:\WINDOWS\system32\ATL.DLL
0x06df0000 - 0x070ba000 C:\WINDOWS\system32\xpsp2res.dll
0x06920000 - 0x06938000 C:\Program\Hewlett-Packard\IAM\bin\ItClient.dll
0x74c50000 - 0x74c7c000 C:\WINDOWS\system32\OLEACC.dll
0x76060000 - 0x760c5000 C:\WINDOWS\system32\MSVCP60.dll

VM Arguments:
jvm_args: -Dexe4j.semaphoreName=c:_program_oxygen xml editor 10_oxygen.exe0 -Dexe4j.isInstall4j=true -Dexe4j.moduleName=C:\Program\Oxygen XML Editor 10\oxygen.exe -Dexe4j.tempDir= -Dexe4j.unextractedPosition=0 -Dexe4j.consoleCodepage=cp0 -Dcom.oxygenxml.tree.readonly=false -Dsun.java2d.noddraw=true -Xss550k -XX:SoftRefLRUPolicyMSPerMB=10 -Xmx700m -Dcom.oxygenxml.language=English -XX:+UseParallelGC
java_command: <unknown>
Launcher Type: generic

Environment Variables:
PATH=C:\Program\watcom-1.3\binnt;C:\Program\watcom-1.3\binw;C:\Program\MiKTeX 2.7\miktex\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program\ATI Technologies\ATI.ACE\Core-Static;C:\Program\Intel\WiFi\bin\;C:\Program\Hewlett-Packard\IAM\bin;C:\Program\MATLAB\R2008b\bin;C:\Program\MATLAB\R2008b\bin\win32;C:\Program\PuTTY;C:\Program\TortoiseSVN\bin;C:\Program\Pinnacle\Shared Files\;C:\Program\Pinnacle\Shared Files\Filter\;c:\program\oxygen xml editor 10\jre\bin
USERNAME=ljp
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 11, GenuineIntel



--------------- S Y S T E M ---------------

OS: Windows XP Build 2600 Service Pack 3

CPU:total 2 (2 cores per cpu, 1 threads per core) family 6 model 15 stepping 11, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3

Memory: 4k page, physical 2097151k(2097151k free), swap 4194303k(4086120k free)

vm_info: Java HotSpot(TM) Client VM (11.0-b16) for windows-x86 JRE (1.6.0_11-b03), built on Nov 10 2008 02:15:12 by "java_re" with MS VC++ 7.1

time: Wed Jul 15 21:24:24 2009
elapsed time: 85048 seconds
[/code]
sorin_ristache
Posts: 4141
Joined: Fri Mar 28, 2003 2:12 pm

Re: Frequent crashes on Windows

Post by sorin_ristache »

Hello,

Please disable or uninstall one or all of the following applications and try to run Oxygen again to see what is causing a conflict with Oxygen:

C:\Program\Virtual Dimension

C:\Program\RocketDock

C:\Program\Hewlett-Packard\IAM


Regards,
Sorin
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