Cannot print: OS X and Oxygen 7.2

[rrliu]

I am running Oxygen 7.2 on an Apple PowerBook G4 1.67GHz 2GB RAM OS X 10.4.6. I cannot convince Oxygen to print anything. The first dialog appears -- apparently the Page Setup dialog --, I choose the printer and the paper size, dismiss the dialog, and it is replaced by another, the "normal" print dialog. Curiously, the printer that I selected in the first dialog must often be selected again in the second. Regardless of what I elect to do in the second dialog, i.e., PDF, Preview or Print, the dialog only disappears. Here is some information that might help you:

apple.awt.graphics.UseQuartz true
apple.awt.showGrowBox true
apple.awt.window.position.forceSafeCreation true
apple.laf.useScreenMenuBar true
awt.nativeDoubleBuffering true
awt.toolkit apple.awt.CToolkit
com.apple.macos.smallTabs true
com.apple.macos.useScreenMenuBar true
com.apple.mrj.application.apple.menu.about.name Oxygen
com.apple.mrj.application.growbox.intrudes true
com.apple.smallTabs true
com.oxygenxml.editor.home.url file:/Applications/oxygen/
com.oxygenxml.editor.plugins.dir /Applications/oxygen/plugins
com.oxygenxml.is.eclipse.plugin false
file.encoding MacRoman
file.encoding.pkg sun.io
file.separator /
gopherProxySet false
java.awt.graphicsenv apple.awt.CGraphicsEnvironment
java.awt.printerjob apple.awt.CPrinterJob
java.class.path /Applications/oxygen/Oxygen.app/../lib/oxygen.jar:/System/Library/Frameworks/
JavaVM.framework/Versions/1.5.0/Classes/.compatibility/14compatibility.jar
java.class.version 49.0
java.endorsed.dirs /System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Home/lib/endorsed
java.ext.dirs /Library/Java/Extensions:/System/Library/Java/Extensions:/System/Library/Frameworks/
JavaVM.framework/Versions/1.5.0/Home/lib/ext
java.home /System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Home
java.io.tmpdir /tmp
java.library.path /Applications/oxygen/Oxygen.app/Contents/Resources/Java:
/System/Library/PrivateFrameworks/JavaApplicationLauncher.framework/Resources:
.:/Library/Java/Extensions:/System/Library/Java/Extensions:/usr/lib/java
java.runtime.name Java(TM) 2 Runtime Environment, Standard Edition
java.runtime.version 1.5.0_06-112
java.specification.name Java Platform API Specification
java.specification.vendor Sun Microsystems Inc.
java.specification.version 1.5
java.vendor Apple Computer, Inc.
java.vendor.url http://apple.com/
java.vendor.url.bug http://developer.apple.com/java/
java.version 1.5.0_06
java.vm.info mixed mode, sharing
java.vm.name Java HotSpot(TM) Client VM
java.vm.specification.name Java Virtual Machine Specification
java.vm.specification.vendor Sun Microsystems Inc.
java.vm.specification.version 1.0
java.vm.vendor "Apple Computer, Inc."
java.vm.version 1.5.0_06-64
javax.xml.parsers.DocumentBuilderFactory org.apache.xerces.jaxp.DocumentBuilderFactoryImpl
javax.xml.parsers.SAXParserFactory org.apache.xerces.jaxp.SAXParserFactoryImpl
line.separator

mrj.version 1040.1.5.0_06-112
org.apache.xerces.xni.parser.XMLParserConfiguration org.apache.xerces.parsers.XIncludeAwareParserConfiguration
org.xml.sax.driver org.apache.xerces.parsers.SAXParser
os.arch ppc
os.name Mac OS X
os.version 10.4.6
path.separator :
sun.arch.data.model 32
sun.awt.exception.handler apple.awt.CToolkit$EventQueueExceptionHandler
sun.boot.class.path /System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Classes/classes.jar:
/System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Classes/ui.jar:
/System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Classes/laf.jar:
/System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Classes/sunrsasign.jar:
/System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Classes/jsse.jar:
/System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Classes/jce.jar:
/System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Classes/charsets.jar:
/System/Library/PrivateFrameworks/JavaApplicationLauncher.framework/Resources/LauncherSupport.jar
sun.boot.library.path /System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Libraries
sun.cpu.endian big
sun.cpu.isalist
sun.io.unicode.encoding UnicodeBig
sun.jnu.encoding MacRoman
sun.management.compiler HotSpot Client Compiler
sun.os.patch.level unknown
user.country US
user.dir /Applications/oxygen
user.home /Users/richard
user.language en
user.name richard
user.timezone Europe/Zurich

Regards,
Richard

[sorin_ristache]

Hello,

It can be a problem of the printer driver. Please make sure you have the latest version of the driver for your printer. Also contact us at support at oxygenxml dot com for giving you a sample application for testing that printing works in the Java virtual machine used to run <oXygen/> with your driver.

Regards,
Sorin

[sorin_ristache]

Hello Richard,

Thank you for contacting us and helping us to debug the problem. We fixed it and a patch is available here. Just replace [oXygen-install-folder]/lib/oxygen.jar with the patched jar file and restart <oXygen/>.

Regards,
Sorin

[madde001]

Hi Sorin,

I was having this exact same problem of no printing on both my Macs (PowerBook G4 and Intel iMac) running OS 10.4.7.

This patched version of oxygen.jar fixed the problem for me as well.

Thanks.

John