Webhelp Mobile - error loading page
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- Posts: 86
- Joined: Wed Feb 09, 2011 10:43 pm
Webhelp Mobile - error loading page
Hello,
I generated from a Ditamap a document using the Webhelp Mobile, out of the box, scenario. I don't get any error message when generating and the web help opens properly.
But,
I can click the first level, corresponding to topic headings in my ditamap , and move to the topic level.
I can see the topics under each Topic Heading.
I can click the topic, but it does not open, I get an error message.(Error Loading PAge)
The funny thing is that if I rigth click the topic and select open in new tab , or in new window, the topic opens....
Any idea why I can't click directly on the topic title to open the content of the topic?
Regards
I generated from a Ditamap a document using the Webhelp Mobile, out of the box, scenario. I don't get any error message when generating and the web help opens properly.
But,
I can click the first level, corresponding to topic headings in my ditamap , and move to the topic level.
I can see the topics under each Topic Heading.
I can click the topic, but it does not open, I get an error message.(Error Loading PAge)
The funny thing is that if I rigth click the topic and select open in new tab , or in new window, the topic opens....
Any idea why I can't click directly on the topic title to open the content of the topic?
Regards
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- Posts: 4141
- Joined: Fri Mar 28, 2003 2:12 pm
Re: Webhelp Mobile - error loading page
Post by sorin_ristache »
Hello,
You are right to expect that a new page with the topic content should be opened when you click on the topic title, however we need more details for reproducing this issue.
You are right to expect that a new page with the topic content should be opened when you click on the topic title, however we need more details for reproducing this issue.
- Please let us know in what browser (name and version) you get this problem.
- Did you run the Webhelp-Mobile transformation in an installation of an Oxygen 16.x version?
- Please send us a set of sample files for reproducing the problem: a sample DITA map and the included DITA topics.
Regards,
Sorin
<oXygen/> XML Editor Support
Sorin
<oXygen/> XML Editor Support
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