MathFlow Concurrent Licenses Warning

[patrick]

Hi,

we have currently the problem, that the MathFlow Editor not appear. In the debug log there is "The feature SimpleEditor has all licenses in use." So is it possible to display that warning in a popup when opening the editor so the user know what's the problem? Now you don't know if the license server is unavailable or the licenses are in use.

Thanks
Patrick

[alex_jitianu]

Hello Patrick,

I agree that these type of messages should be presented to the user. What Oxygen version are you using? Could you send us the log file on our support email address (support@oxygenxml.com) so that we can get a better understanding on what it's happening?

Best regards,
Alex

[Radu]

Hi,

Just to update this thread, Oxygen 16.1 should report an error in such licensing cases.

Regards,
Radu