Issue with French UI version of 19.1 - documents do not validate

<oXygen/> general issues.
dipocoker
Posts: 2

Issue with French UI version of 19.1 - documents do not validate

Wed May 16, 2018 6:15 pm

I’ve just found a very weird issue, and would like to confirm if it is the same elsewhere.

I was training my team and one member of the team installed oXygen in French.

It didn’t seem to be a problem, until we found that all dita files she opened failed validation against the DTD.
No matter what we did, we could not get a validation successful message.

I then noticed that her instance of oXygen was in French. We changed to English, restarted the oXygen, and reopened the files.
All green. Successful validation everywhere.

Has anyone else experienced this?
This issue is only present in the French localization of oXygen, I tried other languages and they validated OK. (German, Dutch, Japanese…)


It’s ok in all other languages though.
Radu
Posts: 5459

Re: Issue with French UI version of 19.1 - documents do not validate

Thu May 17, 2018 11:35 am

Hi,

I tried to reproduce this problem with a stock installation of Oxygen 19.1 (both with XML Editor and XML Author) but I am unable to, I open a standard DITA topic and I can validate it.
If you are having various customizations done to the Oxygen DITA framework or extra plugins installed in Oxygen, this might be the cause.

Regards,
Radu
Radu Coravu
<oXygen/> XML Editor
http://www.oxygenxml.com
dipocoker
Posts: 2

Re: Issue with French UI version of 19.1 - documents do not validate

Thu May 17, 2018 6:09 pm

Radu wrote:Hi,

I tried to reproduce this problem with a stock installation of Oxygen 19.1 (both with XML Editor and XML Author) but I am unable to, I open a standard DITA topic and I can validate it.
If you are having various customizations done to the Oxygen DITA framework or extra plugins installed in Oxygen, this might be the cause.

Regards,
Radu


Hi,
This happened on a colleagues PC and I managed to diagnose and reproduce it on my PC.
Our oXygen is linked to Astoria CCMS, could that be an issue?
Would you like to schedule a call so that you can "see" the issue?

Thanks
Radu
Posts: 5459

Re: Issue with French UI version of 19.1 - documents do not validate

Fri May 18, 2018 8:54 am

Hi,

So:

Our oXygen is linked to Astoria CCMS, could that be an issue?


Can you try to reproduce this with a clean Oxygen installaton, opening regular DITA topics without any Astoria plugins and extensions added? If this cannot be reproduced, then you should contact Astoria and tell them to investigate further.

Would you like to schedule a call so that you can "see" the issue?


If you can reproduce this with a clean Oxygen install, then we could try to establish a webmeeting. You can contact us at "support@oxygenxml.com" and maybe depending on your time zone we can find a common time when to meet.

Regards,
Radu
Radu Coravu
<oXygen/> XML Editor
http://www.oxygenxml.com

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