Not able to edit document. It is always showing "The document is read-only."

pradap
Posts: 2
Joined: Wed Nov 11, 2020 12:54 pm

Not able to edit document. It is always showing "The document is read-only."

Post by pradap » Wed Nov 11, 2020 1:06 pm

I want to install oXygen Web Author on Componize for Alfresco and I have followed the same instruction given in below link.

https://help.componize.com/latest/index ... ebapp.html.

and I am able to integrate oxygen web author along with trial period 60days for license servlet on Componize with Alfresco . When i was tried to edit the document via oxygen web author, I have given cmis --> checkout option, it's showing error popup "Check out failed. Try again or contact your administrator." and the document is always showing "The document is read-only."

I can't able to edit the dita and ditamap file in oxygen web author. kindly suggest some solution to override this issue.

Thanks in advance.

cristi_talau
Posts: 341
Joined: Thu Sep 04, 2014 4:22 pm

Re: Not able to edit document. It is always showing "The document is read-only."

Post by cristi_talau » Wed Nov 11, 2020 7:12 pm

Hello,

It seems that the problems comes from the communication between Web Author and Componize. I am trying to get someone from Componize involved as well.

Best,
Cristian

fshipley
Posts: 2
Joined: Mon Aug 13, 2018 7:35 pm

Re: Not able to edit document. It is always showing "The document is read-only."

Post by fshipley » Thu Nov 12, 2020 10:49 am

Hi Pradap,

I can help you investigate the issue o the Componize side. Could you open a support issue on https://support.componize.com? If you don't have a support account yet, can you email me your email address and full name and I will create one.

Best regards,
Frank

pradap
Posts: 2
Joined: Wed Nov 11, 2020 12:54 pm

Re: Not able to edit document. It is always showing "The document is read-only."

Post by pradap » Thu Nov 12, 2020 3:43 pm

Hi Frank,

Thank you so much for the help. but i was fixed the issue. now i am able to edit the document by check out direct button and check in button. but still i have issue on CMIS menu --> checkout menu link option. could you pls help on this.
My email address is pradapselvaraj@toppanmerrillllc.com, full name Pradap selvaraj.

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