license server

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sderrick
Posts: 236
Joined: Sat Jul 10, 2010 4:03 pm

license server

Post by sderrick » Sat Aug 17, 2019 9:04 pm

I upgraded our tomcat server and installed the license server(WAR) on it.

Trying to install our license but I get this message

The license activation code does not match the current machine signature : 0LdlJ4tlUp/WQrYX3ZTVnOg==.
Please contact suport@oxygenxml.com for more details.

????

Scott

cosmin_andrei
Posts: 49
Joined: Mon Jun 12, 2017 10:50 am

Re: license server

Post by cosmin_andrei » Mon Aug 19, 2019 8:56 am

Hi Scott,

Thank you for your post!

In order to solve the issue, we can discuss about this over email (support@oxygenxml.com). Please provide us more details about your license, like: the order reference number, the delivery email address, the license key or the SGN field of the license key (from Oxygen menu Help > About).
Regards,
Cosmin
--
Cosmin Andrei
oXygen XML Editor and Author Support

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