WebHelp v17 issue with Firefox 68.0 when viewed locally

MelkorX
Posts: 10
Joined: Wed Feb 03, 2016 1:36 am

WebHelp v17 issue with Firefox 68.0 when viewed locally

Post by MelkorX » Tue Jul 23, 2019 8:04 pm

Hello,

We have a recent issue that appeared after upgrading to Firefox 68.0. When the WebHelp generated from the v17 plugin is opened, only the ToC is visible. Perhaps this is related to the following Firefox fix: https://www.mozilla.org/en-US/security/ ... 2019-11730

Is this a known issue?

Thanks,

Miles

cosmin_andrei
Posts: 50
Joined: Mon Jun 12, 2017 10:50 am

Re: WebHelp v17 issue with Firefox 68.0 when viewed locally

Post by cosmin_andrei » Thu Jul 25, 2019 2:42 pm

Hello,

I noticed that you use an older version of Oxygen (v17) which is end-of-life:
https://www.oxygenxml.com/eol.html

We have tested this with the latest oXygen maintenance build available on our website but we could not reproduce the behavior you reported. Please try using the latest version/build of oXygen and let us know if the problem persist.
Regards,
Cosmin
--
Cosmin Andrei
oXygen XML Editor and Author Support

MelkorX
Posts: 10
Joined: Wed Feb 03, 2016 1:36 am

Re: WebHelp v17 issue with Firefox 68.0 when viewed locally

Post by MelkorX » Sat Jul 27, 2019 8:10 am

Thank you. Unfortunately I'm stuck with 17 for a bit due to compatibility with our CCMS, but I'll be upgrading both our CCMS and WebHelp plugin version soon.

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