WebHelp footnotes not working

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rdelong
Posts: 57

WebHelp footnotes not working

Tue Oct 21, 2014 10:41 pm

Footnotes in our WebHelp output are not linking correctly. When I select the footnote link, the browser tries to open a new tab and never resolves the link.

I'm running the licensed WebHelp plugin from a CMS system, not locally.

Here's the URL that the browser trying to open (snipped)
http://.../admin_guide/html/refTopicl.html#fntarg_1

This is the html code:
<a name="fnsrc_1" href="#fntarg_1"><sup>1</sup></a>

And the target:
<div class="fn"><a name="fntarg_1" href="#fnsrc_1"><sup>1</sup></a>footnote text.</div>
sorin_ristache
Posts: 4144

Re: WebHelp footnotes not working

Wed Oct 22, 2014 5:40 pm

Hi,

It was a bug that slipped in version 16.1. We will fix it shortly and include it probably in the next Oxygen 16.1 maintenance release. As a quick workaround you can run the WebHelp transformation in Oxygen 16.0 to avoid the bug, but I think I can give you a small code patch to fix the problem in your Oxygen 16.1 build probably by the end of this week.
Regards,
Sorin

<oXygen/> XML Editor Support
rdelong
Posts: 57

Re: WebHelp footnotes not working

Wed Oct 22, 2014 5:53 pm

Thanks.

I have 15.1 installed, but more importantly, we are processing our books on a CMS. So, the patch fix would work better for our environment.
sorin_ristache
Posts: 4144

Re: WebHelp footnotes not working

Thu Oct 23, 2014 12:44 pm

Hello,

I just sent you the code patch by email. Please let us know if it does not work for you.
Regards,
Sorin

<oXygen/> XML Editor Support
kevin.lamb
Posts: 1

Re: WebHelp footnotes not working

Sun Dec 07, 2014 8:05 pm

Could I get a copy of that patch? We are using 15.2 and are experiencing the same issue, where footnote links attempt to open in a new tab and never resolve.

Thank you.
sorin_ristache
Posts: 4144

Re: WebHelp footnotes not working

Mon Dec 08, 2014 12:22 pm

Hello Kevin,

I sent you a code patch by email for the WebHelp footnote problem.
Regards,
Sorin

<oXygen/> XML Editor Support

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