WebHelp footnotes not working
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WebHelp footnotes not working
Footnotes in our WebHelp output are not linking correctly. When I select the footnote link, the browser tries to open a new tab and never resolves the link.
I'm running the licensed WebHelp plugin from a CMS system, not locally.
Here's the URL that the browser trying to open (snipped)
http://.../admin_guide/html/refTopicl.html#fntarg_1
This is the html code:
<a name="fnsrc_1" href="#fntarg_1"><sup>1</sup></a>
And the target:
<div class="fn"><a name="fntarg_1" href="#fnsrc_1"><sup>1</sup></a>footnote text.</div>
I'm running the licensed WebHelp plugin from a CMS system, not locally.
Here's the URL that the browser trying to open (snipped)
http://.../admin_guide/html/refTopicl.html#fntarg_1
This is the html code:
<a name="fnsrc_1" href="#fntarg_1"><sup>1</sup></a>
And the target:
<div class="fn"><a name="fntarg_1" href="#fnsrc_1"><sup>1</sup></a>footnote text.</div>
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- Posts: 4141
- Joined: Fri Mar 28, 2003 2:12 pm
Re: WebHelp footnotes not working
Post by sorin_ristache »
Hi,
It was a bug that slipped in version 16.1. We will fix it shortly and include it probably in the next Oxygen 16.1 maintenance release. As a quick workaround you can run the WebHelp transformation in Oxygen 16.0 to avoid the bug, but I think I can give you a small code patch to fix the problem in your Oxygen 16.1 build probably by the end of this week.
It was a bug that slipped in version 16.1. We will fix it shortly and include it probably in the next Oxygen 16.1 maintenance release. As a quick workaround you can run the WebHelp transformation in Oxygen 16.0 to avoid the bug, but I think I can give you a small code patch to fix the problem in your Oxygen 16.1 build probably by the end of this week.
Regards,
Sorin
<oXygen/> XML Editor Support
Sorin
<oXygen/> XML Editor Support
-
- Posts: 4141
- Joined: Fri Mar 28, 2003 2:12 pm
Re: WebHelp footnotes not working
Post by sorin_ristache »
Hello,
I just sent you the code patch by email. Please let us know if it does not work for you.
I just sent you the code patch by email. Please let us know if it does not work for you.
Regards,
Sorin
<oXygen/> XML Editor Support
Sorin
<oXygen/> XML Editor Support
-
- Posts: 1
- Joined: Sun Dec 07, 2014 7:56 pm
Re: WebHelp footnotes not working
Post by kevin.lamb »
Could I get a copy of that patch? We are using 15.2 and are experiencing the same issue, where footnote links attempt to open in a new tab and never resolve.
Thank you.
Thank you.
-
- Posts: 4141
- Joined: Fri Mar 28, 2003 2:12 pm
Re: WebHelp footnotes not working
Post by sorin_ristache »
Hello Kevin,
I sent you a code patch by email for the WebHelp footnote problem.
I sent you a code patch by email for the WebHelp footnote problem.
Regards,
Sorin
<oXygen/> XML Editor Support
Sorin
<oXygen/> XML Editor Support
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