Search found 7 matches
Search found 7 matches
• Page 1 of 1
- by c_parrott
- Tue Dec 20, 2022 9:31 pm
- Forum: Common Problems
- Topic: Transformation failing in version 25
- Replies: 5
- Views: 1183
Re: Transformation failing in version 25
It was indeed an issue with a missing "scope=external" attribute. The issue didn't show up in the validation check, but I rebuilt the DITA map topic by topic and was able to find the individual element causing the issue that was. Really appreciate your help, Radu!
- by c_parrott
- Tue Dec 20, 2022 6:51 pm
- Forum: Common Problems
- Topic: Transformation failing in version 25
- Replies: 5
- Views: 1183
Transformation failing in version 25
Hello, A ditamap that I was using successfully in version 24 is failing in version 25. I've attached screenshots of the error and the details, and here is all the info I have: Transform: DITA Map WebHelp Responsive Error: "Transformation Failed" Error details: copy-html: Error: java.lang.I...
- by c_parrott
- Mon Aug 29, 2022 5:26 pm
- Forum: Other Issues
- Topic: Missing webhelp.classic plugin?
- Replies: 3
- Views: 841
Re: Missing webhelp.classic plugin?
An update for any with a similar problem: I fully deleted Oxygen v 24.1, deleted my program files folder, and reinstalled--the OT integrator seems to be working now! I guess I just needed to fully "refresh" the install. Thank you very much for your help!
- by c_parrott
- Mon Aug 29, 2022 3:55 pm
- Forum: Other Issues
- Topic: Missing webhelp.classic plugin?
- Replies: 3
- Views: 841
Re: Missing webhelp.classic plugin?
Hi there, Thank you for your response! I'm attaching an image of my plugin file for your review. I am working off a fresh installation of version 24.1 (I was using 24.0 before and thought upgrading might solve the issue). I've restarted my computer and am still getting the same error. I know at one ...
- by c_parrott
- Thu Aug 25, 2022 11:16 pm
- Forum: Other Issues
- Topic: Missing webhelp.classic plugin?
- Replies: 3
- Views: 841
Missing webhelp.classic plugin?
Hello, I am trying to localize the interface of my responsive webhelp in Oxygen version 24.1. I have gone through the https://www.oxygenxml.com/doc/versions/24.1/ug-editor/topics/localize-webhelp-responsive.html?hl=strings#localize-webhelp-responsive-new-lang steps on this help page. These instructi...
- by c_parrott
- Thu Aug 25, 2022 11:02 pm
- Forum: Other Issues
- Topic: Search function in responsive help is "hanging" when live online
- Replies: 2
- Views: 786
Re: Search function in responsive help is "hanging" when live online
Thank you very much for your help with this! My IT team has taken a look and confirmed that the issue is with server settings. Your insight and screenshot were extremely helpful in troubleshooting this--very much appreciate it!
- by c_parrott
- Fri Jun 17, 2022 5:18 pm
- Forum: Other Issues
- Topic: Search function in responsive help is "hanging" when live online
- Replies: 2
- Views: 786
Search function in responsive help is "hanging" when live online
Hello, The search function in my responsive webhelp output (ENG) is "hanging," or showing blank results, whenever someone performs a search. I've encountered this issue before and solved it in two ways: first, by making sure my Google Analytics tracking code is in the right place, and seco...
Search found 7 matches
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