Search found 5 matches

by cparrott
Thu Jun 04, 2020 3:46 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Japanese Webhelp search seems to hang in loop
Replies: 4
Views: 653

Re: Japanese Webhelp search seems to hang in loop

Hi there, Was there ever a resolution for this issue? I'm seeing the same thing, and it persists when I use the standard oxygen[tile] template. Just as Christina said, this is only happening for me with Japanese--no other language seems to be having an issue with search. Happy to email a sample to t...
by cparrott
Mon Feb 24, 2020 6:47 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Search affected by Google Tag Manger code - responsive Webhelp output
Replies: 2
Views: 449

Re: Search affected by Google Tag Manger code - responsive Webhelp output

Hi there, The issue goes away if I duplicate the transform and remove the Google Tag Manager code. After debugging, I see that I do have multiple errors--attaching a screenshot of them here. The lines of code they refer to are the GTM code lines. These errors appear before I even perform a search, s...
by cparrott
Wed Feb 19, 2020 6:46 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Search affected by Google Tag Manger code - responsive Webhelp output
Replies: 2
Views: 449

Search affected by Google Tag Manger code - responsive Webhelp output

Hi there, I've added Google Tag Manager code to my responsive webhelp output via transform parameters. I'm able to add the code just fine and it runs in the background of my output, but it also seems to disable the search on my output--when I try to search for anything, the results are blank, and wh...
by cparrott
Thu Nov 21, 2019 6:49 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Custom images appear using transform in version 19 but not version 21
Replies: 3
Views: 453

Re: Custom images appear using transform in version 19 but not version 21

Following up on this post just in case anyone else has this problem--being more specific with my CSS selectors worked! My custom Note images are now appearing just fine. Thanks to Costin for all the help!
by cparrott
Mon Oct 21, 2019 8:09 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Custom images appear using transform in version 19 but not version 21
Replies: 3
Views: 453

Custom images appear using transform in version 19 but not version 21

I'm using custom CSS to refer to custom images in my responsive output. When I run the transform in Oxygen version 19.1, it pulls in the images just fine; when I run the same transform in version 21.1, it does not. There appears to be a difference in the oxygen-webhelp folders that are created in th...