Thanks very much, Costin!

Hi, When I publish webhelp using Oxygen, there may be some error images, (such as missing image, or incorrect image path), I will get an error message like the following: [DOTX008W] File 'file:/E:/docs/Images/admin/cdr_and_recordings_user_portal.png' cannot be loaded, and no navigation title is spec...

Hi,
I am using Oxygen 20.0, I published a webhelp and find a searching problem.
When I search the word with "-", no result is found.
For example, I have a topic with topic title "One-hundred miles".
When I search "one-hundred", nothing works.

Any solution to fix this problem?

Hi, I have published our online documentation in webhelp format. I have one question: Is there any way that I can add a PDF download button in each html page. When the user is reading the article, he can click the PDF download button to get the PDF file for the page. I wish to generate PDF file auto...

Hi, I am using Oxygen 20.0. I followed this article and tried to localize the webhelp responsive to Chinese language, but failed. https://www.oxygenxml.com/doc/versions/20.0/ug-webhelp-responsive/topics/localize-webhelp-responsive.html#localize-webhelp-responsive The following steps are what I did: ...

Hi, Costin,
Thanks for your feedback.

Regards,
Catherine

Hi, I want to display the wh_publication_toc on the home page, and adjust the layout of wh-titles .
How to achieve that ?
For now, I have a customized css file. I don't know how to display wh_publication_toc on the home page.

Will appreciate for your help.

Thanks and Regards
Catherine

Thanks for your great help!
Thanks!

Hi, By default, when I create a DITA topic, for example, a task topic file, the oxygen renders some labels. Such as: "Before You Begin" before the prerequisites element. "What to do Next" before the postrequisites element. When I publish the webhelp, the labels don't display on the web page. How can...

Hi, I have inserted an embedded video in Oxygen, and published webhelp, the video displays on the topic page succssufully. But I changed the width and the height of the video object and published webhelp, the configurations didn't take effect. I am using Oxygen 20.0, and I followed the article to ma...

Thanks for your information, Costin!

Hi, I add the following sentence in my customization css file, and it works!
var.varname {color:#004277;font-size: 28px;}

Hi, I am not familiar with the customization of DITA Style. Can you tell me how to change the style of the DITA element "varname". By default, the style for the "varname" is var{ font-style: italic;} I want to change the font color to "red". Can you instruct me where to change the style of "varname"...

Hi, Oxygen support, I have one topic file that includes Frequently Asked Questions. In the topic file, say I have 10 questions and answers. When I publish my documentation to webhelp, I hope that in this topic, all the answers are fold by default; For other articles, the sections should be unfold by...

Hi, we will add an integrated Help documentation on our App. When I tested with Oxygen 19, there was a Scenario "Webhelp Classic -Mobile", but I cannot find this Scenario on Oxygen 20. Which Scenario should I choose when I want to publish my documentation? I tried to publish "Webhelp Responsive ", b...

Thanks for your support, Ionela.

Best regards,
Catherine

Hi, Ionela Thanks for your response. I am sorry for my mistake. I have only one generated webhelp. In the webhelp, I have admin guide, installation guide, end user guide and more. By default, the webhelp search engine will search all the topics. Is there any way that I can add a search filter beside...

Thanks for your suggestion, Costin.
But it is not good to do that, because 80% of the topic titles are the same for product A and product B.
And when people search articles in Google, the search results could not help people identify the exact topic quickly.

Hi, Costin Thanks for your response. That's a bad news. However, I think there should be a way to achieve that... I changed one of the generated web pages, and it worked. - Keep the topic title. - Change the web page <title> that is contained in the <head> tag. I am afraid if you understand my quest...

Dear Oxygen support, I have one Oxygen project, signal source and publish webhelp for 2 products in our document center. http://abc.com/docs/product1 http://abc.com/docs/product2 The problem is that: 1. In our document center, many same topic titles appear in product 1 and product 2 webhelp, which i...

Hi,Costin
Sorry for late response.
The icons are displayed again if I upload the webhelp output to our web server.
But don't know why it doesn't work on my local server, but it doesn't matter, not a problem.
Thanks for your time.

Hi, I am using Oxygen XML 20.0, I won't update Oxygen XML this time cause I have changed the default template. Will schedule a time to update the Oxygen when I am less occupied. :wink: For now, I find a problem in the webhelp output with Oxygen XML 20.0. The Note icons cannot be displayed in Chrome,...

Hi, Radu I just want to know when will you improve the search engine of Oxygen XML Editor? I am struggling that how to write the End User Guide, cause 80% of the topic titles are the same as the titles in Admin Guide. If the users (end user or administrator) search their questions in the webhelp, th...

Ok，noted.
Thanks, Radu.

Thanks for your help, Radu. I will do the research and find a way out, thanks. Additionally, I have a problem of the searching engine of Oxygen XML. In my webhelp output, I have End user guide, quick start guide, and admin guide. The End user guide and admin guide will share some topic titles. For e...

Hi, Costin The problem of image and Chinese characters are solved under your instructions, thanks so much! I find another problem that if I tag a step as an optional step and publish PDF css, the"Optional" word doesn't display before the step. If I publish webhelp, it is ok. But have problem in PDF ...

Hi, Costin I still have a image problem in PDF output. If the width of the images are larger than 650px, I set the image width to 650px, in this way, when I publish webhelp, the max width of the images will be 650px. But when I publish PDF css, the images in the PDF file do not display as what I wan...

Hi, Radu Thanks so much for your reply and suggestion. For now, I have two project, one for English, one for Chinese. And when I changed my customization css and HTML fragment, I have to change the same files in another language project. It puzzles me, if I have more than two projects, I have to do ...

Hi, When I search my topics on Google search, it is hard to find out my desired topics. It is only when I entered the whole "short descriptions" of my topic, then I can find out my topic. When I search oxygen xml topics on Google, I find that there is a phrase "-Oxygen XML Editor" behind each search...

I have a stupid question, it puzzles me these days, hope you can pull me out. I have multiple languages of my documents. For now, I create different oxygen projects for different languages. I think it should be better to separate different languages of documents to different projects, for better man...