Search found 72 matches

by cosmin_andrei
Tue Jul 06, 2021 11:42 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Dita to Webhelp wh_main_page_toc left side
Replies: 2
Views: 107

Re: Dita to Webhelp wh_main_page_toc left side

Hi Pandounours, There is no easy way to change the webhelp template to have the TOC on the main page using the current implementation of WebHelp Responsive. We already have an improvement logged in our internal improvements tracking system, , so I just added your feedback to it. We will notify this ...
by cosmin_andrei
Thu Apr 08, 2021 2:25 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Need to put Last Updated in the body of a topic
Replies: 23
Views: 2187

Re: Need to put Last Updated in the body of a topic

Hello,

This issue has been resolved in a maintenance build which will be available in the next week.
by cosmin_andrei
Fri Feb 26, 2021 1:54 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Sort glossgroup alphabetically
Replies: 5
Views: 508

Re: Sort glossgroup alphabetically

Hello,

Unfortunately, this feature is not available in the current implementation of Oxygen XML WebHelp.
We have already registered a feature request. I have added your vote.
by cosmin_andrei
Tue Feb 23, 2021 1:22 pm
Forum: General XML Questions
Topic: Collapsible TOC?
Replies: 1
Views: 283

Re: Collapsible TOC?

Hi daryl,

We already have an issue on our internal issue tracker for this and I have added your vote for it.
We will let you know when it will be implemented.
by cosmin_andrei
Fri Jan 22, 2021 1:05 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Trademark in TOC
Replies: 5
Views: 804

Re: Trademark in TOC

Hi,

We tested this in version 23 and it worked as expected. Please send us a small sample at support@oxygenxml.com for further analysis.
by cosmin_andrei
Mon Dec 07, 2020 1:01 pm
Forum: Feature Request
Topic: REST Search API
Replies: 5
Views: 2614

Re: REST Search API

Hello,

Unfortunately, Oxygen XML WebHelp system does not have a component (server) to provide API search.
by cosmin_andrei
Tue Nov 24, 2020 1:33 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Cannot get a TOC tree with more than 1 level
Replies: 1
Views: 213

Re: Cannot get a TOC tree with more than 1 level

Hi 4everjang, A possible workaround would be to use the 'webhelp.publication.toc.links' parameter set to 'all' for the DITAMap WebHelp Reponsive transformation scenario. The default value of this parameter is 'chapter'. More details are available here: https://www.oxygenxml.com/doc/versions/23.0/ug-...
by cosmin_andrei
Tue Nov 10, 2020 2:42 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: scoring.properties file for Webhelp Responsive
Replies: 1
Views: 281

Re: scoring.properties file for Webhelp Responsive

Hi Christina,

Thank you for your feedback.

We already have a feature request registered for this and I have added your vote for it.
We will let you know when it will be implemented.
by cosmin_andrei
Fri Nov 06, 2020 10:54 pm
Forum: Other Issues
Topic: Deleting an old license for Oxygen 17, to upgrade to 22
Replies: 1
Views: 374

Re: Deleting an old license for Oxygen 17, to upgrade to 22

Hello,

Thank you for contacting us1

For licensing issues please send us an email on our sales email address: sales[at]oxygenxm[dot]com.
by cosmin_andrei
Mon Oct 26, 2020 3:47 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Responsive Web Help (ASP) - Search Results per Page
Replies: 1
Views: 303

Re: Responsive Web Help (ASP) - Search Results per Page

Hello,

This is a known issue and it was fixed in the latest maintenance build of Oxygen XML WebHelp 20.1:
https://www.oxygenxml.com/xml_webhelp/s ... .html#20.1
by cosmin_andrei
Fri Oct 23, 2020 12:58 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Sequencing chunked content in webhelp responsive output
Replies: 1
Views: 319

Re: Sequencing chunked content in webhelp responsive output

Hi CathyW,

We've managed to reproduce the problem on our side and we have logged it to our issue tracking tool. This will be further analyzed by our development team.
by cosmin_andrei
Tue Oct 20, 2020 12:26 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: is there any way to integrate oxygen webhelp with github issue?
Replies: 1
Views: 256

Re: is there any way to integrate oxygen webhelp with github issue?

Hello catherine ,

In order to understand things better, please describe your use-case in more details.
by cosmin_andrei
Thu Oct 08, 2020 12:23 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Javascript error in IE for publishing template with AMD module
Replies: 1
Views: 292

Re: Javascript error in IE for publishing template with AMD module

Hello,

Thank you for your feedback.

We added an issue in our internal improvement tracking system.
It will be analyzed by the development team for a possible implementation in a future release of oXygen XML.
by cosmin_andrei
Thu Oct 01, 2020 11:53 am
Forum: Common Problems
Topic: Searching result page doesn't display
Replies: 7
Views: 1468

Re: Searching result page doesn't display

Hi catherine, In order to investigate this issue on our side, please provide the details previously requested by my colleague Alin: Can you please provide some detailed instructions about the context in which you replicate the issue (browser version, any particular steps you followed, search term, c...
by cosmin_andrei
Mon Aug 17, 2020 3:39 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Oxygen XML Editor -> webhelp persistently using the map that I don't want to use
Replies: 2
Views: 372

Re: Oxygen XML Editor -> webhelp persistently using the map that I don't want to use

Hello, Do you have any customization? If you do, please try again by running the default DITA Map WebHelp Responsive transformation scenario (without any customization). If the issue reoccurs, please try installing and using a clean installation of the latest version (v22) and run the predefined DIT...
by cosmin_andrei
Thu Aug 06, 2020 2:58 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Search scope
Replies: 5
Views: 808

Re: Search scope

Hi Syed,

Unfortunately, it is not possible at this moment to filter the result by the main chapters.

We already have a feature request registered for this and I have added your vote for it.
We will let you know when it will be implemented.
by cosmin_andrei
Mon Jul 20, 2020 4:56 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Generate text for collection-type="choice"
Replies: 3
Views: 666

Re: Generate text for collection-type="choice"

Hi Leroy,

We logged an improvement request in our internal tracking system, so it will be analyzed by the development team. In case this will be implemented in the future, we will notify this thread.
by cosmin_andrei
Fri Jul 17, 2020 10:29 am
Forum: Common Problems
Topic: Oxygen
Replies: 2
Views: 491

Re: Oxygen

Hello,

Please send us an email on our sales email address (sales@oxygenxml.com) in order to provide you the corresponding details.
by cosmin_andrei
Tue Jul 07, 2020 2:36 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Searching Chinese contents doesn't work
Replies: 5
Views: 1023

Re: Searching Chinese contents doesn't work

Hi Catherine,

We do not have short term plans about this but I added your feedback to an opened issue and we'll update this forum thread when we implement such a feature.
by cosmin_andrei
Wed Apr 22, 2020 2:18 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Collapse and expand individual sections in topic
Replies: 3
Views: 673

Re: Collapse and expand individual sections in topic

Hi Mark,

As you can see on our online documentation, there you are able to collapse and expand individual sections:
https://www.oxygenxml.com/doc/versions/ ... -html.html
by cosmin_andrei
Thu Nov 28, 2019 3:20 pm
Forum: Common Problems
Topic: Searchability of topics in "chunk: to content"
Replies: 12
Views: 2392

Re: Searchability of topics in "chunk: to content"

Hi Marcus,

I've added your vote for this feature in our internal issue tracking system.
by cosmin_andrei
Mon Sep 23, 2019 2:40 pm
Forum: Common Problems
Topic: Searchability of topics in "chunk: to content"
Replies: 12
Views: 2392

Re: Searchability of topics in "chunk: to content"

Hi pamela6ca,

I've also added your vote for this feature in our internal issue tracking system.
by cosmin_andrei
Thu Sep 19, 2019 10:31 am
Forum: Common Problems
Topic: Searchability of topics in "chunk: to content"
Replies: 12
Views: 2392

Re: Searchability of topics in "chunk: to content"

Hello,

I've added your vote for this feature in our internal issue tracking system.
by cosmin_andrei
Mon Aug 19, 2019 8:56 am
Forum: SDK-API, Frameworks - Document Types
Topic: license server
Replies: 1
Views: 663

Re: license server

Hi Scott, Thank you for your post! In order to solve the issue, we can discuss about this over email (support@oxygenxml.com). Please provide us more details about your license, like: the order reference number, the delivery email address, the license key or the SGN field of the license key (from Oxy...
by cosmin_andrei
Thu Jul 25, 2019 2:42 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp v17 issue with Firefox 68.0 when viewed locally
Replies: 2
Views: 690

Re: WebHelp v17 issue with Firefox 68.0 when viewed locally

Hello, I noticed that you use an older version of Oxygen (v17) which is end-of-life: https://www.oxygenxml.com/eol.html We have tested this with the latest oXygen maintenance build available on our website but we could not reproduce the behavior you reported. Please try using the latest version/buil...
by cosmin_andrei
Thu Jul 25, 2019 10:04 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp responsive TOC links
Replies: 2
Views: 688

Re: Webhelp responsive TOC links

Hello,

Thank you for the feedback.

I have added a feature request in our internal issue tracking. We will let you know when this will be implemented.
by cosmin_andrei
Fri Jul 19, 2019 9:48 pm
Forum: Common Problems
Topic: Searchability of topics in "chunk: to content"
Replies: 12
Views: 2392

Re: Searchability of topics in "chunk: to content"

Hello,

I've added your vote for it and we will update this thread when/if this gets implemented.
by cosmin_andrei
Mon May 20, 2019 11:11 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp Responsive - Changing Search HTML
Replies: 3
Views: 1267

Re: Webhelp Responsive - Changing Search HTML

Hello, The tooltip that appear is browser specific and it is obtained using the "required" attribute. This is an HTML5 attribute and you can find more information here : https://developer.mozilla.org/en-US/docs/Learn/HTML/Forms/Form_validation#The_required_attribute Unfortunately, this message canno...
by cosmin_andrei
Wed Apr 10, 2019 2:20 pm
Forum: SDK-API, Frameworks - Document Types
Topic: Controlling header and footer when printing webhelp page?
Replies: 1
Views: 866

Re: Controlling header and footer when printing webhelp page?

Hello, Thank you for your email! Note that the header and footer of prints are related to the browser's printing settings. To modify those settings, you need to follow the below steps: E.g. Mozilla Firefox: - Go to Menu -> Print -> Page Setup -> "Margins & Header/Footer" tab In this tab you can chan...
by cosmin_andrei
Thu Apr 04, 2019 3:24 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Website errors when viewing local build in v21
Replies: 2
Views: 961

Re: Website errors when viewing local build in v21

Hello, Thank you for contacting us! To further investigate this issue, could you please try in a clean installation of Oxygen XML with the built-in DITA-OT on our sample project flowers.ditamap to check if you reproduce the problem. Also, please try this procedure on your project and check if the pr...