Hi, I have gotten myself into a bit of a muddle. I have a DITA project that I transform to WebHelp with navigation arrows. I need to reference the same topic twice within the same ditamap and not have duplicate navigation arrows generate when I am on that topic's generated webpage. I am using XML Au...

Hi Radu, Thanks for that. if I don't use a phrase search, it appears to only search the text within the topic. I don't understand how the use of <indexterm> element is used by search at all. My scoring.properties has the following # Meta keyword and indexterm meta_keywords = 100 meta_indexterms = 10...

Hi, Thanks for your reply. I have tested this using indexterm in Oxygen 19.1 <prolog> <metadata> <keywords> <indexterm>Work Order Scheduling</indexterm> <indexterm>Task Scheduler</indexterm> </keywords> </metadata> </prolog> After publishing to WebHelp and doing an exact search for the words "T...

Hi, I have been including <indexterm> elements within the prolog element for each of my topics. I had assumed that these would be used by Oxygen WebHelp search but am realising that is not the case now. Should I be putting both <indexterm> and <keyword> elements in my <prolog>? Regards, Ann

Hi, I am reusing maps throughout my DITA project as the functionality across 4 of our products is similar enough to warrant it. However, in some cases a task topic within a reused Map is not relevant for all products and so I use Profiling on the topic to include it only for the relevant products. T...

Hi, I am using Oxygen XML Author build 2018051511. I am transforming my DITA project using a custom template within the com.oxygenxml.webhelp.responsive plugin. My breadcrumbs seem to be showing the text from the related shortdesc element of the topic. I can't identify how/why this is happening. Can...

Hi, I came across this site https://www.homezada.com/home-maintenance/library and love how parts of the content (images) can be filtered on/off using checkboxes and, what I assume, is metatagging in the background. Has anyone achieved something like this in Oxygen WebHelp? Any feedback appreciated, ...

Hi, We develop our product documentation in DITA (Oxygen XML Author), publish using Oxygen WebHelp and deploy it to a secure site (only accessible via our web-based product). We would like to gather information on what pages our users are accessing and what keywords people are searching for. Is anyo...

Hi,
Yes, thanks I have been in communication with Charles in Zendesk on this process and he has been very helpful.
Regards,
Ann

Hi, I have a DITA file that holds all my commonly reused phrases i.e. conrefs.dita. Some of these entries are product names that include trademarks e.g. <ph id="product1">Product1<tm tmtype="reg"/></ph> <ph id="product2">Product 2<tm tmtype="service"/></ph> <p...

Hi,
I know I have done this before but cannot remember how. I have added a folder of files that I want to have included in my transformation out folder but they are not DITA files. How do I make a group of other files copied over to my transformation out folder?
Any advice appreciated,
Regards,
Ann

That's great
Thank you,
Ann

Thanks for that Ionela,
I am trying to publish 2 different outputs, one for WebHelp with Previous and Next links and one for HTML5 ideally without Previous and Next links.
So this isn't possible?
Regards,
Ann

Hi,
Can anyone advise where in Oxygen XML Author Configure Transformation Scenario(s) I can turn off the generation of Previous Topic and Next Topic links for the HTML5 transformation scenario.
Any advice appreciated,
Regards,
Ann

Hi, Our company uses Zendesk Support for customer service tickets and has started to use Zendesk Guide for customer service articles. We also use DITA to Oxygen WebHelp (defined in Oxygen XML Author) for general product documentation. Management want to know why we have 2 documentation repositories ...

Thanks Radu,
I had actually just discovered that I needed to manually add in
It is playing with full-screen option,
Regards,
Ann

Hi, I am trying to embed a video hosted on Vimeo into my WebHelp responsive content. I am using the embed link provided by Vimeo. The video settings in Vimeo allow full screen. When I watch the video in my webhelp responsive output I don't see any fullscreen link option. Is this something that shoul...

Hi Radu,
I actually did yesterday to Bogdan
Regards,
Ann

Hi, My ANT_OPTS env variable is set to -Xmx6000m -Xms512m in my system environment variables for Windows 10. I have removed the JVM setting from my publishing template But this doesn't seem to be sufficient for building from command line using WebHelp V 20. I am still getting java.lang.OutOfMemoryEr...

Thanks. So where should i specify JVM parameters for a command line build?
Regards,
Ann

Hi, Prior to release 20 of Oxygen XML Author and WebHelp, I had used dita.bat command in my command line window with reference to a .properties file to build my DITA content out to webhelp responsive. My .properties file had an entry as follows baseJVMArgLine=-Xmx4000m Now that I am using a publishi...

Hi,
Can I extend Oxygen XML Author functionality to add to the characters available via Insert From character Map... to include others such as ?
I need a left heavy arrow.
Thanks in advance,
Ann

Thank you for making these things so doable

Is it possible to use something like CSS in Oxygen Author to automatically include this value in the DITA table title.
Regards,
Ann

Hi Radu,
That worked perfectly
thanks again,
Ann

Hi,
Is there any way of identifying the number of rows in a DITA table through Oxygen XML Author?
Thanks in advance,
Ann

Hi Radu,
That worked a treat
Thanks for your help.
Regards,
Ann

Hi Radu, >>>>>Do you want me to give you more details about this? Have you customized the DITA framework configuration until now? Have you added custom actions to it? Yes, it would be great to get more details to get me started. I have only customized the DITA framework in order to add my own Schema...

Hi,
Is it possible to pre-configure in Oxygen XML Author so that a table element added in DITA will always have frame and cell separators turned on.
i.e.
Thanks in advance,
Ann

Ok, thanks Radu.