Search found 228 matches

by ann.jensen
Tue Dec 11, 2018 12:42 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: How to reference same topic twice
Replies: 1
Views: 44

How to reference same topic twice

Hi, I have gotten myself into a bit of a muddle. I have a DITA project that I transform to WebHelp with navigation arrows. I need to reference the same topic twice within the same ditamap and not have duplicate navigation arrows generate when I am on that topic's generated webpage. I am using XML Au...
by ann.jensen
Wed Oct 24, 2018 5:14 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Keyword versus indexterm
Replies: 5
Views: 488

Re: Keyword versus indexterm

Hi Radu, Thanks for that. if I don't use a phrase search, it appears to only search the text within the topic. I don't understand how the use of <indexterm> element is used by search at all. My scoring.properties has the following # Meta keyword and indexterm meta_keywords = 100 meta_indexterms = 10...
by ann.jensen
Mon Oct 22, 2018 10:25 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Keyword versus indexterm
Replies: 5
Views: 488

Re: Keyword versus indexterm

Hi, Thanks for your reply. I have tested this using indexterm in Oxygen 19.1 <prolog> <metadata> <keywords> <indexterm>Work Order Scheduling</indexterm> <indexterm>Task Scheduler</indexterm> </keywords> </metadata> </prolog> After publishing to WebHelp and doing an exact search for the words "T...
by ann.jensen
Fri Oct 19, 2018 11:12 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Keyword versus indexterm
Replies: 5
Views: 488

Keyword versus indexterm

Hi, I have been including <indexterm> elements within the prolog element for each of my topics. I had assumed that these would be used by Oxygen WebHelp search but am realising that is not the case now. Should I be putting both <indexterm> and <keyword> elements in my <prolog>? Regards, Ann
by ann.jensen
Thu Oct 18, 2018 2:14 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Restricting feedback from DITA Map Completeness Check
Replies: 1
Views: 219

Restricting feedback from DITA Map Completeness Check

Hi, I am reusing maps throughout my DITA project as the functionality across 4 of our products is similar enough to warrant it. However, in some cases a task topic within a reused Map is not relevant for all products and so I use Profiling on the topic to include it only for the relevant products. T...
by ann.jensen
Tue Oct 16, 2018 2:21 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Breadcrumbs include shortdesc text
Replies: 1
Views: 234

Breadcrumbs include shortdesc text

Hi, I am using Oxygen XML Author build 2018051511. I am transforming my DITA project using a custom template within the com.oxygenxml.webhelp.responsive plugin. My breadcrumbs seem to be showing the text from the related shortdesc element of the topic. I can't identify how/why this is happening. Can...
by ann.jensen
Mon Oct 08, 2018 11:01 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Filtering on/off content dynamically
Replies: 1
Views: 270

Filtering on/off content dynamically

Hi, I came across this site https://www.homezada.com/home-maintenance/library and love how parts of the content (images) can be filtered on/off using checkboxes and, what I assume, is metatagging in the background. Has anyone achieved something like this in Oxygen WebHelp? Any feedback appreciated, ...
by ann.jensen
Mon Oct 01, 2018 11:19 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Gathering metrics from Oxygen WebHelp site
Replies: 4
Views: 423

Gathering metrics from Oxygen WebHelp site

Hi, We develop our product documentation in DITA (Oxygen XML Author), publish using Oxygen WebHelp and deploy it to a secure site (only accessible via our web-based product). We would like to gather information on what pages our users are accessing and what keywords people are searching for. Is anyo...
by ann.jensen
Mon Sep 17, 2018 12:45 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Reuse DITA content in Zendesk
Replies: 3
Views: 504

Re: Reuse DITA content in Zendesk

Hi,
Yes, thanks I have been in communication with Charles in Zendesk on this process and he has been very helpful.
Regards,
Ann
by ann.jensen
Thu Sep 06, 2018 11:24 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Conref entry with registered trademark not resolving in topic title
Replies: 1
Views: 280

Conref entry with registered trademark not resolving in topic title

Hi, I have a DITA file that holds all my commonly reused phrases i.e. conrefs.dita. Some of these entries are product names that include trademarks e.g. <ph id="product1">Product1<tm tmtype="reg"/></ph> <ph id="product2">Product 2<tm tmtype="service"/></ph> <p...
by ann.jensen
Fri Aug 10, 2018 11:11 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Make files available in transformation out folder
Replies: 1
Views: 278

Make files available in transformation out folder

Hi,
I know I have done this before but cannot remember how. I have added a folder of files that I want to have included in my transformation out folder but they are not DITA files. How do I make a group of other files copied over to my transformation out folder?
Any advice appreciated,
Regards,
Ann
by ann.jensen
Thu Jun 21, 2018 12:47 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Previous and Next Topic in HTML5
Replies: 4
Views: 572

Re: Previous and Next Topic in HTML5

That's great :-)
Thank you,
Ann
by ann.jensen
Thu Jun 21, 2018 10:19 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Previous and Next Topic in HTML5
Replies: 4
Views: 572

Re: Previous and Next Topic in HTML5

Thanks for that Ionela,
I am trying to publish 2 different outputs, one for WebHelp with Previous and Next links and one for HTML5 ideally without Previous and Next links.
So this isn't possible?
Regards,
Ann
by ann.jensen
Tue Jun 19, 2018 4:52 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Previous and Next Topic in HTML5
Replies: 4
Views: 572

Previous and Next Topic in HTML5

Hi,
Can anyone advise where in Oxygen XML Author Configure Transformation Scenario(s) I can turn off the generation of Previous Topic and Next Topic links for the HTML5 transformation scenario.
Any advice appreciated,
Regards,
Ann
by ann.jensen
Thu Jun 07, 2018 11:01 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Reuse DITA content in Zendesk
Replies: 3
Views: 504

Reuse DITA content in Zendesk

Hi, Our company uses Zendesk Support for customer service tickets and has started to use Zendesk Guide for customer service articles. We also use DITA to Oxygen WebHelp (defined in Oxygen XML Author) for general product documentation. Management want to know why we have 2 documentation repositories ...
by ann.jensen
Tue May 29, 2018 4:08 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Embed Vimeo video in webhelp responsive
Replies: 3
Views: 472

Re: Embed Vimeo video in webhelp responsive

Thanks Radu,
I had actually just discovered that I needed to manually add in

Code: Select all

 <param name="allowfullscreen"/>

It is playing with full-screen option,
Regards,
Ann
by ann.jensen
Fri May 25, 2018 12:32 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Embed Vimeo video in webhelp responsive
Replies: 3
Views: 472

Embed Vimeo video in webhelp responsive

Hi, I am trying to embed a video hosted on Vimeo into my WebHelp responsive content. I am using the embed link provided by Vimeo. The video settings in Vimeo allow full screen. When I watch the video in my webhelp responsive output I don't see any fullscreen link option. Is this something that shoul...
by ann.jensen
Tue Apr 24, 2018 10:11 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Build from command line using new publishing template
Replies: 6
Views: 876

Re: Build from command line using new publishing template

Hi Radu,
I actually did yesterday to Bogdan :-)
Regards,
Ann
by ann.jensen
Thu Apr 19, 2018 12:03 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Build from command line using new publishing template
Replies: 6
Views: 876

Re: Build from command line using new publishing template

Hi, My ANT_OPTS env variable is set to -Xmx6000m -Xms512m in my system environment variables for Windows 10. I have removed the JVM setting from my publishing template But this doesn't seem to be sufficient for building from command line using WebHelp V 20. I am still getting java.lang.OutOfMemoryEr...
by ann.jensen
Fri Apr 13, 2018 4:10 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Build from command line using new publishing template
Replies: 6
Views: 876

Re: Build from command line using new publishing template

Thanks. So where should i specify JVM parameters for a command line build?
Regards,
Ann
by ann.jensen
Thu Apr 12, 2018 3:20 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Build from command line using new publishing template
Replies: 6
Views: 876

Build from command line using new publishing template

Hi, Prior to release 20 of Oxygen XML Author and WebHelp, I had used dita.bat command in my command line window with reference to a .properties file to build my DITA content out to webhelp responsive. My .properties file had an entry as follows baseJVMArgLine=-Xmx4000m Now that I am using a publishi...
by ann.jensen
Fri Mar 09, 2018 1:22 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Support for other unicode characters?
Replies: 1
Views: 380

Support for other unicode characters?

Hi,
Can I extend Oxygen XML Author functionality to add to the characters available via Insert From character Map... to include others such as

Code: Select all

U+1F880
?
I need a left heavy arrow.
Thanks in advance,
Ann
by ann.jensen
Thu Feb 15, 2018 1:59 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Count of rows in a DITA table
Replies: 5
Views: 709

Re: Count of rows in a DITA table

Thank you for making these things so doable :-)
by ann.jensen
Tue Feb 13, 2018 7:13 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Count of rows in a DITA table
Replies: 5
Views: 709

Re: Count of rows in a DITA table

Is it possible to use something like CSS in Oxygen Author to automatically include this value in the DITA table title.
Regards,
Ann
by ann.jensen
Tue Feb 13, 2018 5:35 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Count of rows in a DITA table
Replies: 5
Views: 709

Re: Count of rows in a DITA table

Hi Radu,
That worked perfectly :-)
thanks again,
Ann
by ann.jensen
Tue Feb 13, 2018 3:30 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Count of rows in a DITA table
Replies: 5
Views: 709

Count of rows in a DITA table

Hi,
Is there any way of identifying the number of rows in a DITA table through Oxygen XML Author?
Thanks in advance,
Ann
by ann.jensen
Thu Jan 25, 2018 5:19 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Configure table element to always have frame
Replies: 4
Views: 564

Re: Configure table element to always have frame

Hi Radu,
That worked a treat :-)
Thanks for your help.
Regards,
Ann
by ann.jensen
Mon Jan 22, 2018 3:54 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Configure table element to always have frame
Replies: 4
Views: 564

Re: Configure table element to always have frame

Hi Radu, >>>>>Do you want me to give you more details about this? Have you customized the DITA framework configuration until now? Have you added custom actions to it? Yes, it would be great to get more details to get me started. I have only customized the DITA framework in order to add my own Schema...
by ann.jensen
Mon Jan 22, 2018 3:11 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Configure table element to always have frame
Replies: 4
Views: 564

Configure table element to always have frame

Hi,
Is it possible to pre-configure in Oxygen XML Author so that a table element added in DITA will always have frame and cell separators turned on.
i.e.

Code: Select all

 <table colsep="1" rowsep="1" frame="all">

Thanks in advance,
Ann

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