Search found 68 matches

by rdelong
Fri Oct 12, 2018 12:38 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp feedback email body is missing
Replies: 1
Views: 257

WebHelp feedback email body is missing

I recently upgraded the content of our WebHelp content and now the emails that get sent to the site moderators is missing the email body. The email header (from email and subject) are present, but the body of the email is blank (contains no content).

Has anyone seen this and how do I resolve this??
by rdelong
Fri Oct 12, 2018 12:32 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Adding a background image to wh_search_input
Replies: 3
Views: 318

Re: Adding a background image to wh_search_input

I've come up with a solution (thanks to the folks at StackOverflow). This code adds a class to the webhelp_search_input placeholder from which I can then add the unique background graphic (via CSS) depending on the name of the class. In our source content, the chapter headings don't change for this ...
by rdelong
Tue Oct 09, 2018 1:06 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Adding a background image to wh_search_input
Replies: 3
Views: 318

Re: Adding a background image to wh_search_input

I"m familiar with how change the search div background image. However I would like to insert a unique class attribute to the wh_search_input (commonComponentsExpander.xsl line: 248) class that would represent the currently selected "chapter" (as defined in the bookmap). As explained a...
by rdelong
Sat Oct 06, 2018 5:57 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Adding a background image to wh_search_input
Replies: 3
Views: 318

Adding a background image to wh_search_input

I'd like to add a unique background image to the .wh_search_input class when the wh_top_menu main menu items contain specific text. For example, when the top menu item contains the text "Installation", I'd like to have the .wh_search_input include a graphic that depicts the installation pr...
by rdelong
Thu Oct 04, 2018 10:18 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Active top_menu
Replies: 1
Views: 203

Active top_menu

I'm working on the WH Responsive plugin and noticed that my output does not show an active tab. That is, when I select a tab on the top menu, nothing in the CSS inspection indicates that <li class="active"> is present in the code. (I see <li class="has-children">, but not active ...
by rdelong
Thu Sep 20, 2018 11:44 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: webhelp.fragment.after.main.page.search not working
Replies: 1
Views: 264

webhelp.fragment.after.main.page.search not working

I'm trying to get the webhelp.fragment.after.main.page.search parameter to work in my template. I've created a text file that contains the following sample code: <div class="dropdown"> <button class="btn dropdown-toggle sr-only" type="button" id="dropdownMenu1"...
by rdelong
Fri Aug 17, 2018 4:58 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Using metadata to search WebHelp content
Replies: 1
Views: 281

Using metadata to search WebHelp content

We are using WebHelp Responsive to produce output, but now we want to support multiple product lines. I'm not sure how to support this requirement in WebHelp. I'd like to use metadata in our DITA sources to identify topics that are applicable to a particular product or audience. Can WebHelp search b...
by rdelong
Fri Jul 06, 2018 5:33 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: {java:net.sf.saxon.Version}getProductVersion() error
Replies: 5
Views: 462

Re: {java:net.sf.saxon.Version}getProductVersion() error

We've been using OT 1.8.5 for several years now and the WebHelp responsive plugin was an opportunity to finally upgrade the OT. We have an external server that runs our CCMS so setting up the OT and its plugins can be a challenge and takes some time to work properly. I wanted to do this once with th...
by rdelong
Thu Jul 05, 2018 7:20 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: {java:net.sf.saxon.Version}getProductVersion() error
Replies: 5
Views: 462

Re: {java:net.sf.saxon.Version}getProductVersion() error

This is great information and excellent support for this plugin. Thank you!

Will Syncro-Soft be providing a stand-alone version of the WebHelp Responsive plugin that supports OT 3.1 without these patches?
by rdelong
Wed Jul 04, 2018 12:33 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: {java:net.sf.saxon.Version}getProductVersion() error
Replies: 5
Views: 462

{java:net.sf.saxon.Version}getProductVersion() error

I'm receiving the following error when I attempt to run webhelp-responsive using DITA-OT 3.1 on our server (and yes, I have a valid license.) Can someone tell me how to resolve this Fatal error? whr-toc-xml: [xslt] Processing C:\Users\rdelong\AppData\Local\Temp\4\temp20180703152613693\RetroToolsProd...
by rdelong
Thu Jun 28, 2018 6:41 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: session.save_path (fatal) WebHelp installation
Replies: 1
Views: 310

session.save_path (fatal) WebHelp installation

I am installing the webhelp responsive with feedback on our server and on the initial page I received the following error: Session Save Path writable - Failed Fatal: session.save_path is not set Earlier attempts at this installation didn't show this error. Can someone explain why this is important. ...
by rdelong
Thu May 03, 2018 6:49 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Generate today's date in output
Replies: 4
Views: 623

Re: Generate today's date in output

We use this method for obtaining the current year for our copyrights page: <xsl:param name="YEAR" select="year-from-dateTime(current-dateTime())"/> This page might be of help as well to build the publication date that you desire: https://www.w3schools.com/js/js_date_methods.asp
by rdelong
Thu May 03, 2018 2:46 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Problem with WebHelp Responsive property file
Replies: 4
Views: 597

Re: Problem with WebHelp Responsive property file

Please disregard my earlier post. I was working with plugin resources from two different releases. I've reloaded my plugin with the content from the same release and now everything is running well. However, now I'm running into a timeout issue with this error: whr-nav-links: [xslt] Processing C:\_wo...
by rdelong
Wed May 02, 2018 9:00 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Adding documents to WebHelp search index
Replies: 1
Views: 378

Adding documents to WebHelp search index

We have several HTML documents that I'd like to include in our WebHelp output that are created outside of the WebHelp process. Is there a way to include these documents in the search index? I'm from the good 'l' days of JavaHelp where I could run the indexer to update the search index and everything...
by rdelong
Wed May 02, 2018 6:39 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Problem with WebHelp Responsive property file
Replies: 4
Views: 597

Re: Problem with WebHelp Responsive property file

Thanks for the tip! I added the set ANT_OPTS=--add-modules java.xml.bind line and got me moving forward, but now I've encountered another issue. I'm not getting the following error: whr-init-custom-template: [echo] Using custom WebHelp Responsive Template package: plugins\com.oxygenxml.webhelp.respo...
by rdelong
Wed May 02, 2018 3:18 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Problem with WebHelp Responsive property file
Replies: 4
Views: 597

Problem with WebHelp Responsive property file

I have a webhelp.properties file that contains the following lines of code: # Specify the WebHelp template webhelp.publishing.template=${dita.plugin.com.oxygenxml.webhelp.responsive.dir}\\templates\\sky # Specifies if the sequence value will be used by default when the collection-type attribute is n...
by rdelong
Tue Apr 24, 2018 12:36 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp-responsive hangs output
Replies: 1
Views: 369

WebHelp-responsive hangs output

I'm in the process of integrating WebHelp v20 into our CCMS (SDL). When running a test document the plugin copies the file wh-template-copy-resources.xml into the ./temp folder and then hangs. Here's the contents of the file: <?xml version="1.0" encoding="UTF-8" standalone="...
by rdelong
Wed Apr 18, 2018 11:47 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: File not found error in web help (command line)
Replies: 3
Views: 482

Re: File not found error in web help (command line)

I'm am also running into an issue with the antlib.xml file not being found. I downloaded a clean copy of OT 2.5.2 as suggested above as well. I even explicitly edited the path to the ant-contrib file from this, <pathelement location="${webhelp.responsive.dir}/lib/ant-contrib-1.0b3.jar"/> t...
by rdelong
Tue Jan 16, 2018 11:11 pm
Forum: General XML Questions
Topic: HTML5 (OT 2.5.2) restricting Nav output to a single chapter
Replies: 1
Views: 632

HTML5 (OT 2.5.2) restricting Nav output to a single chapter

I'm extending the html5 transform from the OT 2.5.2 and I'm having trouble figuring out how to restrict the output of the full navigation to only the current chapter. I know that this is done by extending the org.dita.html5\xsl\nav.xsl file, but I can't figure out how to direct the xpath to select t...
by rdelong
Fri Dec 01, 2017 8:23 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Template creates an empty div
Replies: 1
Views: 499

Template creates an empty div

We have an xsl:template in our WebHelp plugin that places all of the <info> content within a collapsible div. We designed this template so that any cautions and Important Notes are outside of the collapsible div. What the developer of this XSLT neglected to code is if the <info> tag contains only ca...
by rdelong
Mon Oct 16, 2017 9:12 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: [DOTA069F][FATAL] error during DOS batch processing
Replies: 1
Views: 556

[DOTA069F][FATAL] error during DOS batch processing

I'm trying to figure out why I publish html5 output from Oxygen 19.1, but not from a stand-alone installation of DITA-OT-2.5.2. When run from DOS batch file, I get the following error message: [Codebox=]Error: Failed to run pipeline: [DOTA069F][FATAL] Input file 'file:/C:/_working/build/DITA-OT-2.5....
by rdelong
Fri Sep 08, 2017 7:06 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: CDATA with extended characters
Replies: 7
Views: 891

Re: CDATA with extended characters

This is awesome and works great! Thanks! This is going to be helpful for our documentation workflow.

I don't know how the <root> code works because it doesn't show up in the output (just a curious observation).
by rdelong
Fri Sep 08, 2017 10:26 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: CDATA with extended characters
Replies: 7
Views: 891

Re: CDATA with extended characters

Thanks
The OP contains the code that I want to use.

Code: Select all

<![CDATA[<?php include_once '/includes/document-list.php'; ?>]]>
by rdelong
Thu Sep 07, 2017 9:25 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: CDATA with extended characters
Replies: 7
Views: 891

Re: CDATA with extended characters

Thanks for pointing out the html-embed plugin. I tried it and it failed because the code that I'm inserting in the CDATA is not well formed. Here's the error that I get: dita.inner.topics.xhtml: [xslt] Transforming into C:\_working\build\DITA-OT-1.8.5\out\en\xhtml\set_up_asr_map [xslt] Processing C:...
by rdelong
Wed Sep 06, 2017 9:15 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: CDATA with extended characters
Replies: 7
Views: 891

CDATA with extended characters

I have a document as follows that I'm converting to HTML: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE reference PUBLIC "-//OASIS//DTD DITA Reference//EN" "reference.dtd"> <reference id="reference_zmz_3md_dbb"> <title>Documentation Library</title...
by rdelong
Thu Jul 27, 2017 6:00 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Ignoring a copy-to file Error
Replies: 2
Views: 570

Re: Ignoring a copy-to file Error

As I was putting the sample files together and testing them, I got this feature to work! Go figure!

What I was doing wrong was xref'ing to the results file (conTypesOfSoftwareUpdates-2.html) instead of the new (copy-to) file (conTypesOfSoftwareUpdates-2.dita).

Thanks
by rdelong
Fri Jul 21, 2017 7:17 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Ignoring a copy-to file Error
Replies: 2
Views: 570

Ignoring a copy-to file Error

I'm trying to get @copy-to to work. I've read the spec and the Oxygen Help topics, so I think I'm setting up the files correctly, but I still can't get this work (OT 1.8.5). <map> ... <topicgroup> <topicmeta> <navtitle>Setup</navtitle> </topicmeta> <topicref href="conTypesOfSoftwareUpdates.dita...
by rdelong
Mon Jul 17, 2017 6:55 pm
Forum: Common Problems
Topic: removing the <?xml ... header
Replies: 3
Views: 692

Re: removing the <?xml ... header

Omitting the XML declaration did the trick!

Thanks
by rdelong
Thu Jul 13, 2017 9:12 pm
Forum: Common Problems
Topic: removing the <?xml ... header
Replies: 3
Views: 692

Re: removing the <?xml ... header

I should mention that we are still using DITA-OT 1.8.5, not 2.x.
by rdelong
Thu Jul 13, 2017 9:11 pm
Forum: Common Problems
Topic: removing the <?xml ... header
Replies: 3
Views: 692

removing the <?xml ... header

Our doc server configuration was recently updated to allow HTML files (.html) to parse PHP code. As a result, the html header, "<?xml version="1.0" encoding="UTF-8"?>" is causing http 500 errors. Is there a way to remove this header from the XHTML transform?

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