Search found 356 matches
- Tue Apr 13, 2021 10:18 am
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Template Tab???
- Replies: 2
- Views: 125
Re: Template Tab???
Hello, Thank you for your feedback. Could you please provide us more details about the context of this problem? What version of oXygen XML and build number are you using (from menu Help > About )? Does this issue occur when you duplicate the default DITA Map WebHelp Responsive scenario? Or the trans...
- Thu Mar 18, 2021 2:34 pm
- Forum: Other Issues
- Topic: imagemap area CSS
- Replies: 3
- Views: 326
Re: imagemap area CSS
Hi,
Could you please provide us more details about your use-case and what would you like to achieve? Do you need to change the CSS for imagemap in Author mode (when you edit the documents) or in an output (for instance, WebHelp Responsive)?
Regards,
Ionela
Could you please provide us more details about your use-case and what would you like to achieve? Do you need to change the CSS for imagemap in Author mode (when you edit the documents) or in an output (for instance, WebHelp Responsive)?
Regards,
Ionela
- Thu Mar 11, 2021 6:25 pm
- Forum: Common Problems
- Topic: WebHelp output from Oxygen 23.1 garbled
- Replies: 1
- Views: 107
Re: WebHelp output from Oxygen 23.1 garbled
Hi, Thank you for your feedback. In version 23.1 of oXygen XML, the rendering of DITA <note> elements in the WebHelp output was redesigned to make the content within the note even more noticeable. From the screen-shots you've provided it seems that you are using a custom template with some CSS custo...
- Thu Feb 11, 2021 2:05 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: DITA WebHelp Classic - Window title display topic title as undefined
- Replies: 1
- Views: 243
Re: DITA WebHelp Classic - Window title display topic title as undefined
Hi,
Thank you for your feedback and for letting us know about this issue.
Unfortunately, the WebHelp Classic scenario is deprecated and it won't be further improved.
But, the license allows you to implement the fix on your side and modify the WebHelp Classic sources.
Regards,
Ionela
Thank you for your feedback and for letting us know about this issue.
Unfortunately, the WebHelp Classic scenario is deprecated and it won't be further improved.
But, the license allows you to implement the fix on your side and modify the WebHelp Classic sources.
Regards,
Ionela
- Tue Dec 08, 2020 1:51 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: How to generate locale specific output?
- Replies: 3
- Views: 317
Re: How to generate locale specific output?
Hi,
Just to double check, are you trying to customize the static labels? If yes, you can follow this procedure from our user manual:
How to Localize the Interface of WebHelp Responsive Output
Regards,
Ionela
Just to double check, are you trying to customize the static labels? If yes, you can follow this procedure from our user manual:
How to Localize the Interface of WebHelp Responsive Output
Regards,
Ionela
- Fri Nov 27, 2020 2:36 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: WebHelp Responsive - output as an zip archive
- Replies: 1
- Views: 242
Re: WebHelp Responsive - output as an zip archive
Hi Nicolas, Unfortunately, there isn't an out-of-box way to obtain a zip achieve with the WebHelp Responsive output. You could try to achieve this using a customization. If you obtain the WebHelp Responsive output from command line you can develop a custom script that first runs the WebHelp transfor...
- Thu Nov 19, 2020 4:08 pm
- Forum: Common Problems
- Topic: Multiple DOTX052W warnings
- Replies: 1
- Views: 238
Re: Multiple DOTX052W warnings
Hi, Most likely, these warnings occur if the language set on your DITAMap it is not one of the languages for which the WebHelp output offers localization (English, German, French, Japanese, Chinese). To solve this issue, you need to add this language and localize the WebHelp output. The complete pro...
- Tue Nov 03, 2020 4:47 pm
- Forum: Other Issues
- Topic: Publishing Templates customization: "page-templates-fragments" folder
- Replies: 2
- Views: 394
Re: Publishing Templates customization: "page-templates-fragments" folder
Hi Frank, When upgrading your oXygen XML WebHelp plugin to v22 it is recommended to follow the procedure described in our user-manual: Upgrading WebHelp Responsive To answer your actual question, the page templates fragments directory is used internally during the WebHelp output generation, so it ha...
- Thu Oct 29, 2020 2:09 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Published WebHelp: file not accessible
- Replies: 6
- Views: 538
Re: Published WebHelp: file not accessible
Hi, To further investigate this issue on our side, so we would need some more details. Therefore, could you please send us the entire transformation console log. For this, you can set the 'Show console output' option to 'Always': DITA Logging Preferences > Show console output Also, it would be very ...
- Wed Oct 28, 2020 1:48 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Published WebHelp: file not accessible
- Replies: 6
- Views: 538
Re: Published WebHelp: file not accessible
Hi, As it is a new project, the first thing you need check is the integrity of your DITA map, to make sure that your maps and topics are valid, and all the relationships between them are working. You can do this by using the 'Validate and Check for Completeness' action from the DITA Map menu (there ...
- Wed Oct 07, 2020 1:19 pm
- Forum: Other Issues
- Topic: Customizing nwSearchFnt.js
- Replies: 2
- Views: 393
Re: Customizing nwSearchFnt.js
Hi, Usually, it is not recommended to modify built-in files from Oxygen XML WebHelp plugin. Could you please provide us more details about your use-case on our email address ( support AT oxygenxml DOT com ) to discuss internally about a possible solution to achieve the result you need. Regards, Ionela
- Tue Sep 22, 2020 12:45 pm
- Forum: Feature Request
- Topic: Facet-based search in WebHelp based on <topicmeta> and <topicsubject>
- Replies: 3
- Views: 479
Re: Facet-based search in WebHelp based on <topicmeta> and <topicsubject>
Hi,
Thank you for your suggestions. I have added them to the existing feature request logged on our tracking tool.
Regards,
Ionela
Thank you for your suggestions. I have added them to the existing feature request logged on our tracking tool.
Regards,
Ionela
- Wed Sep 16, 2020 1:38 pm
- Forum: Feature Request
- Topic: Facet-based search in WebHelp based on <topicmeta> and <topicsubject>
- Replies: 3
- Views: 479
Re: Facet-based search in WebHelp based on <topicmeta> and <topicsubject>
Hi,
Thank you for your feedback.
Unfortunately, in the current WebHelp implementation this is not possible. We already have this feature logged to our tracking tool and I have added your feedback to it.
Regards,
Ionela
Thank you for your feedback.
Unfortunately, in the current WebHelp implementation this is not possible. We already have this feature logged to our tracking tool and I have added your feedback to it.
Regards,
Ionela
- Wed Sep 16, 2020 12:44 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Oxygen WebHelp-based site for an enterprise's entire set of products?
- Replies: 7
- Views: 1173
Re: Oxygen WebHelp-based site for an enterprise's entire set of products?
Hi,
Unfortunately, this feature is not scheduled to be implemented in the short term.
Regards,
Ionela
Unfortunately, this feature is not scheduled to be implemented in the short term.
Regards,
Ionela
- Tue Sep 15, 2020 5:57 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Warnings in Webhelp responsive with sample / builtin transformatin
- Replies: 1
- Views: 238
Re: Warnings in Webhelp responsive with sample / builtin transformatin
Hi,
Thank you for your feedback.
The warnings you have indicated do not affect the WebHelp functionality as that file is used just for development. However, I have logged an issue to our tracking tool to be further investigated and resolved by our development team.
Regards,
Ionela
Thank you for your feedback.
The warnings you have indicated do not affect the WebHelp functionality as that file is used just for development. However, I have logged an issue to our tracking tool to be further investigated and resolved by our development team.
Regards,
Ionela
- Mon Aug 24, 2020 6:50 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Turning off collapsible sections in wehbelp
- Replies: 3
- Views: 473
Re: Turning off collapsible sections in wehbelp
Hi, The parameter you have indicated refers to the Expand/Collapse All Sections button located next to the navigation links. Please see the screen-shot below: ExpandCollapse.png Indeed, the title and the description of the parameter is not very clear. Unfortunately, there isn't a way to turn off col...
- Mon Aug 24, 2020 12:43 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Get and store URL parameters in responsive webhelp
- Replies: 2
- Views: 384
Re: Get and store URL parameters in responsive webhelp
Hi, It is not recommended to modify the context-help.js or other built-in files from the oXygen XML WebHelp deployment. The mechanism to accomplish this is to implement your own JavaScript and include it to the WebHelp output using the procedure described in our user manual: You can add custom HTML ...
- Wed Aug 05, 2020 1:55 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Trademark in TOC
- Replies: 5
- Views: 616
Re: Trademark in TOC
Hi, Just to make sure I have correctly understood the use-case, would you like to have a different topic title from the ditamap in the navigation and breadcrumb? If yes, you can achieve this by using a navigation title , this way you set a different topic title for the navigation comparing with the ...
- Fri Jul 10, 2020 1:58 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Webhelp Responsive topichead navigation
- Replies: 3
- Views: 769
Re: Webhelp Responsive topichead navigation
Hi, Unfortunately, currently it is not possible to modify this behavior as this is how it works by design. I have logged your feedback as an improvement request to our issue tracking tool to have an option that might deactivate link created by the topichead. This will be analyzed by our development ...
- Wed Jun 03, 2020 1:04 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Collapsible elements in Tree layout
- Replies: 1
- Views: 290
Re: Collapsible elements in Tree layout
Hi Syed,
Thank you for your feedback.
You can try to achieve this by implementing a JavaScript customization for the WebHelp Responsive output:
How to Insert HTML Content
I have also added an improvement request with your feedback to be further analyzed by our development team.
Regards,
Ionela
Thank you for your feedback.
You can try to achieve this by implementing a JavaScript customization for the WebHelp Responsive output:
How to Insert HTML Content
I have also added an improvement request with your feedback to be further analyzed by our development team.
Regards,
Ionela
- Tue Jun 02, 2020 2:31 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Add html fragements in Topic Page
- Replies: 1
- Views: 354
Re: Add html fragements in Topic Page
Hi Catherine, You can try to add under the topic title the information you have indicated using webhelp.fragment.after.logo_and_title placeholder. As a starting point you can check our sample from GitHub Bookmap copyright info with macros For the FeedBack we have a new SAS platform called Oxygen Fee...
- Wed May 20, 2020 11:26 am
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Adding a Home link or icon to the search results page
- Replies: 8
- Views: 1183
Re: Adding a Home link or icon to the search results page
Hi,
Thank you all for your feedback.
We have an improvement request logged to our issue tracking tool to implement this for a future version of oXygen XML WebHelp. This will be analyzed by our development team. I have added your votes and comments to it.
Regards,
Ionela
Thank you all for your feedback.
We have an improvement request logged to our issue tracking tool to implement this for a future version of oXygen XML WebHelp. This will be analyzed by our development team. I have added your votes and comments to it.
Regards,
Ionela
- Tue May 19, 2020 5:13 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Language files in sitemap
- Replies: 3
- Views: 546
Re: Language files in sitemap
Hi,
Thank you for your feedback. I have added your vote and comments to the improvement request.
Regards,
Ionela
Thank you for your feedback. I have added your vote and comments to the improvement request.
Regards,
Ionela
- Fri May 15, 2020 1:43 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Build oxygen webhelp automatically
- Replies: 8
- Views: 1092
Re: Build oxygen webhelp automatically
Hi Catherine,
Unfortunately, we do not have experience with GitLab CI.
But, as WebHelp Responsive can be run from the command line, if the integration server you've mentioned offers support to run the output generation script you can try to automate the publishing process using it.
Regards,
Ionela
Unfortunately, we do not have experience with GitLab CI.
But, as WebHelp Responsive can be run from the command line, if the integration server you've mentioned offers support to run the output generation script you can try to automate the publishing process using it.
Regards,
Ionela
- Fri May 15, 2020 12:56 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Adding a Home link or icon to the search results page
- Replies: 8
- Views: 1183
Re: Adding a Home link or icon to the search results page
Hi, In case you need customize WebHelp Responsive output to include a logo in the title area that redirects you to the home page (similar with what we have in our user manual) you can achieve this by setting the following paramters: ' webhelp.logo.image ' and ' webhelp.logo.image.target.url '. For m...
- Mon May 11, 2020 3:28 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Build oxygen webhelp automatically
- Replies: 8
- Views: 1092
Re: Build oxygen webhelp automatically
Hi Catherine,
I think this procedure from our use manual suits to your use-case. You can try to automate the WebHelp Responsive generation using Travis CI:
Automating DITA to WebHelp Responsive Output with Travis CI
Regards,
Ionela
I think this procedure from our use manual suits to your use-case. You can try to automate the WebHelp Responsive generation using Travis CI:
Automating DITA to WebHelp Responsive Output with Travis CI
Regards,
Ionela
- Mon May 11, 2020 2:23 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Save entire manual to PDF
- Replies: 3
- Views: 436
Re: Save entire manual to PDF
Hi,
Thank you for your feedback and these suggestions.
I have added your comments to the improvement request from our issue tracking tool.
Regards,
Ionela
Thank you for your feedback and these suggestions.
I have added your comments to the improvement request from our issue tracking tool.
Regards,
Ionela
- Thu Apr 30, 2020 11:00 am
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Webhelp responsive - numbered chapters/sections
- Replies: 3
- Views: 719
Re: Webhelp responsive - numbered chapters/sections
Hi Justin.
Thank you for your feedback.
Sure, I have added your vote and comments to this issue.
Regards,
Ionela
Thank you for your feedback.
Sure, I have added your vote and comments to this issue.
Regards,
Ionela
- Thu Apr 30, 2020 10:41 am
- Forum: Feature Request
- Topic: Day / Night mode for webhelp stylesheets
- Replies: 5
- Views: 2366
Re: Day / Night mode for webhelp stylesheets
Hi Justin,
Thank you for these details.
I have added all your feedback to our issue tracking tool as an improvement request regarding a dark mode for the WebHelp Responsive output.
This will be analyzed by our development team.
Regards,
Ionela
Thank you for these details.
I have added all your feedback to our issue tracking tool as an improvement request regarding a dark mode for the WebHelp Responsive output.
This will be analyzed by our development team.
Regards,
Ionela
- Wed Apr 29, 2020 12:52 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Hungarian table titles
- Replies: 2
- Views: 452
Re: Hungarian table titles
Hi,
Thank you for your feedback.
I confirm this is a bug on our side and I have logged it to our issue tracking tool to be further analyzed by our development team. The issue number is: DCP-414.
Regards,
Ionela
Thank you for your feedback.
I confirm this is a bug on our side and I have logged it to our issue tracking tool to be further analyzed by our development team. The issue number is: DCP-414.
Regards,
Ionela