Search found 338 matches

by ionela
Fri Jul 10, 2020 1:58 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp Responsive topichead navigation
Replies: 3
Views: 323

Re: Webhelp Responsive topichead navigation

Hi, Unfortunately, currently it is not possible to modify this behavior as this is how it works by design. I have logged your feedback as an improvement request to our issue tracking tool to have an option that might deactivate link created by the topichead. This will be analyzed by our development ...
by ionela
Wed Jun 03, 2020 1:04 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Collapsible elements in Tree layout
Replies: 1
Views: 78

Re: Collapsible elements in Tree layout

Hi Syed,

Thank you for your feedback.
You can try to achieve this by implementing a JavaScript customization for the WebHelp Responsive output:
How to Insert HTML Content

I have also added an improvement request with your feedback to be further analyzed by our development team.

Regards,
Ionela
by ionela
Tue Jun 02, 2020 2:31 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Add html fragements in Topic Page
Replies: 1
Views: 111

Re: Add html fragements in Topic Page

Hi Catherine, You can try to add under the topic title the information you have indicated using webhelp.fragment.after.logo_and_title placeholder. As a starting point you can check our sample from GitHub Bookmap copyright info with macros For the FeedBack we have a new SAS platform called Oxygen Fee...
by ionela
Wed May 20, 2020 11:26 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Adding a Home link or icon to the search results page
Replies: 7
Views: 438

Re: Adding a Home link or icon to the search results page

Hi,

Thank you all for your feedback.
We have an improvement request logged to our issue tracking tool to implement this for a future version of oXygen XML WebHelp. This will be analyzed by our development team. I have added your votes and comments to it.

Regards,
Ionela
by ionela
Tue May 19, 2020 5:13 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Language files in sitemap
Replies: 3
Views: 264

Re: Language files in sitemap

Hi,

Thank you for your feedback. I have added your vote and comments to the improvement request.

Regards,
Ionela
by ionela
Fri May 15, 2020 1:43 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Build oxygen webhelp automatically
Replies: 8
Views: 403

Re: Build oxygen webhelp automatically

Hi Catherine,

Unfortunately, we do not have experience with GitLab CI.
But, as WebHelp Responsive can be run from the command line, if the integration server you've mentioned offers support to run the output generation script you can try to automate the publishing process using it.

Regards,
Ionela
by ionela
Fri May 15, 2020 12:56 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Adding a Home link or icon to the search results page
Replies: 7
Views: 438

Re: Adding a Home link or icon to the search results page

Hi, In case you need customize WebHelp Responsive output to include a logo in the title area that redirects you to the home page (similar with what we have in our user manual) you can achieve this by setting the following paramters: ' webhelp.logo.image ' and ' webhelp.logo.image.target.url '. For m...
by ionela
Mon May 11, 2020 3:28 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Build oxygen webhelp automatically
Replies: 8
Views: 403

Re: Build oxygen webhelp automatically

Hi Catherine,

I think this procedure from our use manual suits to your use-case. You can try to automate the WebHelp Responsive generation using Travis CI:
Automating DITA to WebHelp Responsive Output with Travis CI

Regards,
Ionela
by ionela
Mon May 11, 2020 2:23 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Save entire manual to PDF
Replies: 3
Views: 141

Re: Save entire manual to PDF

Hi,

Thank you for your feedback and these suggestions.
I have added your comments to the improvement request from our issue tracking tool.

Regards,
Ionela
by ionela
Thu Apr 30, 2020 11:00 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp responsive - numbered chapters/sections
Replies: 3
Views: 426

Re: Webhelp responsive - numbered chapters/sections

Hi Justin.

Thank you for your feedback.
Sure, I have added your vote and comments to this issue.

Regards,
Ionela
by ionela
Thu Apr 30, 2020 10:41 am
Forum: Feature Request
Topic: Day / Night mode for webhelp stylesheets
Replies: 5
Views: 1783

Re: Day / Night mode for webhelp stylesheets

Hi Justin,

Thank you for these details.
I have added all your feedback to our issue tracking tool as an improvement request regarding a dark mode for the WebHelp Responsive output.
This will be analyzed by our development team.

Regards,
Ionela
by ionela
Wed Apr 29, 2020 12:52 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Hungarian table titles
Replies: 1
Views: 169

Re: Hungarian table titles

Hi,

Thank you for your feedback.
I confirm this is a bug on our side and I have logged it to our issue tracking tool to be further analyzed by our development team. The issue number is: DCP-414.

Regards,
Ionela
by ionela
Tue Apr 28, 2020 10:00 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Build oxygen webhelp automatically
Replies: 8
Views: 403

Re: Build oxygen webhelp automatically

Hi Catherine, You can automate the WebHelp Responsive output generation from an automatic publishing system. In our user manual you can find more details about how you can generate the WebHelp Responsive output from a integration server (Travis/Jenkins): Generating WebHelp Responsive Output - Runnin...
by ionela
Tue Apr 14, 2020 4:33 pm
Forum: Common Problems
Topic: Run existing project transformation scenario with Oxygen Publishing Engine?
Replies: 1
Views: 108

Re: Run existing project transformation scenario with Oxygen Publishing Engine?

Hi, Thank you for your feedback. In this case, for the DITA MAP WebHelp Responsive and DITA Map PDF - based on HTML5 & CSS transformations you can set the parameters in the scenario and then export the corresponding publishing templates. You can find more details about the publishing templates in ou...
by ionela
Wed Apr 08, 2020 12:46 pm
Forum: Feature Request
Topic: Day / Night mode for webhelp stylesheets
Replies: 5
Views: 1783

Re: Day / Night mode for webhelp stylesheets

Hi, Currently, there isn't a default dark mode theme that can be applied to the WebHelp Responsive output, but we do have various publishing templates which you can use: Publishing Templates You might choose for example, Hightech or Mechano template and further customize it if needed. You can choose...
by ionela
Mon Mar 30, 2020 2:25 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Language files in sitemap
Replies: 3
Views: 264

Re: Language files in sitemap

Hi,

I'm sorry, but currently this is not possible. I have added your feedback as a feature request to our issue tracking tool.

Regards,
Ionela
by ionela
Wed Mar 11, 2020 1:41 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Manage related links that are outside the map
Replies: 1
Views: 162

Re: Manage related links that are outside the map

Hi,

DITA-OT has trouble resolving references that are outside the directory where the published DITA map is found. For more details please check this topic from our user manual:
References Outside the Main DITA Map Folder

Regards,
Ionela
by ionela
Tue Mar 10, 2020 1:09 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: no
Replies: 4
Views: 299

Re: no

Hi, Unfortunately, we could not reproduce this problem on our side. If you are facing the same issue, please provide us a minimal valid sample DITA project so we can reproduce the problem on our side. You can send the sample on our support email address (support [AT] oxygenxml [DOT] com) or using ou...
by ionela
Tue Mar 10, 2020 1:04 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: How to update webhelp efficiently
Replies: 2
Views: 206

Re: How to update webhelp efficiently

Hi,

When you update your documentation and the WebHelp output is generated we recommend to deploy the entire output on the server (not just a part of if). This is the deployment procedure we recommended.

Regards,
Ionela
by ionela
Thu Mar 05, 2020 5:33 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: no
Replies: 4
Views: 299

Re: no

Hi Catherine, We are not aware of such an issue with the search functionality from v22. To reproduce this issue on our side, could you please provide us a minimal valid sample DITA project so we can reproduce the problem on our side? You can send the sample on our support email address ( support [AT...
by ionela
Wed Feb 19, 2020 12:56 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: No string named 'search.query' was found
Replies: 2
Views: 191

Re: No string named 'search.query' was found

Hi Catherine, It seems that you've modified the oXygen XML WebHelp plugin resources. To localize WebHelp interface you need to create your own extension plugin (without modified the built-in one), following this procedure from our user manual: How to Localize the Interface of WebHelp Responsive Outp...
by ionela
Mon Feb 17, 2020 5:35 pm
Forum: Other Issues
Topic: jQuery validation plugin messages
Replies: 3
Views: 446

Re: jQuery validation plugin messages

Hi,

This message is shown by the browser (not by jQuery) and it depends on the language that is set in the browser.

Regards,
Ionela
by ionela
Mon Feb 03, 2020 2:27 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Can Webhelp recognize XML map?
Replies: 2
Views: 239

Re: Can Webhelp recognize XML map?

Hi,

Unfortunately, in the current oXygen XML WebHelp implementation this is not possible, as the WebHelp output structure is generated from the DITAMap structure.
I have logged your feedback as an improvement request to be further analyzed by our development team.

Regards,
Ionela
by ionela
Mon Jan 27, 2020 1:28 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Adding a Home link or icon to the search results page
Replies: 7
Views: 438

Re: Adding a Home link or icon to the search results page

Hi Christina, In the current oXygen XML WebHelp implementation, in the search page if you click on the Publication title you are redirected to the publication home page. You can check as an example our user manual: Search Results The Search page layout is described here: Search Page layout Is this t...
by ionela
Mon Jan 27, 2020 1:11 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Navtitle within Topicgroup Adds Anchor in Webhelp Output
Replies: 2
Views: 227

Re: Navtitle within Topicgroup Adds Anchor in Webhelp Output

Hi, Thank you for your feedback. In the current implementation of the oXygen XML WebHelp this is the intended behavior and unfortunately, it cannot be changed (when the topichead is selected the first child is opened). I have added your feedback as an improvement request to our issue tracking tool t...
by ionela
Wed Jan 15, 2020 12:51 pm
Forum: Common Problems
Topic: Webhelp refresh
Replies: 4
Views: 383

Re: Webhelp refresh

Hi, Could you please provide us more details about the context of this problem? Does this problem occurred after an upgrade of the oXygen XML WebHelp plugin to a new version? Or the problem occurred between two deployments with your customization and the same version of the WebHelp plugin? Also, cou...
by ionela
Wed Jan 15, 2020 10:46 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: generating Task text 'short description'
Replies: 1
Views: 150

Re: generating Task text 'short description'

Hi,

To generate headings for sections within task topics you need to set the 'args.gen.task.lbl' parameter to 'YES' in the WebHelp Responsive transformation scenario (edit the scenario and set the parameter to YES as you cannot modify a built-in scenario).

I hope this helps.

Regards,
Ionela
by ionela
Tue Dec 24, 2019 12:21 pm
Forum: Common Problems
Topic: Searching result page doesn't display
Replies: 3
Views: 483

Re: Searching result page doesn't display

Hi,

Unfortunately, we could not reproduce this issue neither with v21.0 or with v21.1. The user manual for both versions of oXygen XML (generated with v21.0 and v21.1 are stored on the same server), so the internet connection delay should be the same for both versions.

Regards,
Ionela
by ionela
Tue Dec 24, 2019 11:53 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Customize Publishing Templates for WebHelp Responsive
Replies: 9
Views: 838

Re: Customize Publishing Templates for WebHelp Responsive

Hi, Thank you for your feedback. We are not aware of such a problem and I have just tested now this scenario with version 21.1 and the ' webhelp.fragment.after.body ' parameter was correctly set. Could you please provide us an example of a parameter you try to set? There are some parameters which ca...
by ionela
Thu Dec 19, 2019 4:27 pm
Forum: Other Issues
Topic: Help me understand webhelp responsive search
Replies: 3
Views: 488

Re: Help me understand webhelp responsive search

Hi,

Thank you for your feedback.

I just wanted to mention that we do not recommend to modify the built-in files as this might to several problem when you update your oXygen XML/WebHelp installation.

Regards,
Ionela