Search found 199 matches

by ionela
Fri Jul 13, 2018 12:50 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: webhelp transformation- output size
Replies: 1
Views: 64

Re: webhelp transformation- output size

Hello, You refer to the top menu (main menu from the top of the page)? If yes, we have a topic in our user manual that described how you can hide some topica from the menu entries: https://www.oxygenxml.com/doc/versions/20.1/ug-editor/topics/whr-customize-menu.html Regards, Ionela
by ionela
Thu Jul 12, 2018 2:08 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Add ID/Outputclass to map title element in webhelp
Replies: 1
Views: 58

Re: Add ID/Outputclass to map title element in webhelp

Hi, Thank you for your feedback. We could reproduce this problem on our side and I have logged it to our problem tracking tool to be further investigated. However, the issue might be triggered from DITA-OT engine as we get the same behavior when we run the DITA Map XHTML scenario (this is the built-...
by ionela
Wed Jul 11, 2018 4:25 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: customize topic page
Replies: 2
Views: 79

Re: customize topic page

Hello, Thank you for your feedback. Unfortunately, in the current version of oXygen XML WebHelp there is no predefined way to achieve this functionality. We have a similar request logged to our issue tracking tool and I've added your feedback to it in order to be further analyzed. However, most like...
by ionela
Wed Jul 11, 2018 11:19 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Highlighting phrases (and not individual words)
Replies: 1
Views: 39

Re: Highlighting phrases (and not individual words)

Hello, Thank you for your feedback. Unfortunately, there isn't a way to highlight only the search phrase in the returned results and ignore the individual words (when performing exact search). I have logged this as an improvement request to our issue tracking tool in order to be further analyzed by ...
by ionela
Wed Jul 11, 2018 11:00 am
Forum: Other Issues
Topic: Exclude content from search field
Replies: 2
Views: 62

Re: Exclude content from search field

Hi Jeremy,

We have a topic in our user manual that describes how you can exclude certain DITA Topics from search results:
https://www.oxygenxml.com/doc/versions/20.1/ug-webhelp-responsive/topics/exclude-topics-webhelp.html

Regards,
Ionela
by ionela
Mon Jul 09, 2018 3:03 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Responsive Webhelp : Add footer with links to topics
Replies: 1
Views: 89

Re: Responsive Webhelp : Add footer with links to topics

Hello, To achieve this in our documentation we've used the solution you've indicated, we've hide the content from the wh-tiles and then we've added links in the footer (but the links are not dynamic). Unfortunately, we do not have a solution to obtain this result dynamically based on the ditamap. Re...
by ionela
Fri Jun 29, 2018 2:56 pm
Forum: Common Problems
Topic: Sudden transformation problem
Replies: 1
Views: 103

Re: Sudden transformation problem

Hello, A possible cause of this problem can be if you have references to resources located outside of the main DITA Map folder. To fix this, please check the following topic from our user-guide: https://www.oxygenxml.com/doc/versions/20.1/ug-editor/topics/dita-ot-external-refs.html Regards, Ionela
by ionela
Thu Jun 28, 2018 12:05 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Add an image on each topic title
Replies: 1
Views: 96

Re: Add an image on each topic title

Hi Catherine,

There are two methods to add an image to tile in the WebHelp Reponsive output. You can find more details about this in our user manual:
How to Add an Image to the Tiles - WebHelp Reponsive

Regards,
Ionela
by ionela
Tue Jun 26, 2018 11:56 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Responsive Webhelp: MiniToc on a (title-only) topic
Replies: 3
Views: 157

Re: Responsive Webhelp: MiniToc on a (title-only) topic

Hello, If the parameter is set to ' yes ', the child links should be generated in the output for all topics that have subtopics. To reproduce and investigate the problem on our side, could you please create a minimal valid sample ditamap and sent it to our support email address: support [AT] oxygenx...
by ionela
Thu Jun 21, 2018 12:32 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Responsive Webhelp: MiniToc on a (title-only) topic
Replies: 3
Views: 157

Re: Responsive Webhelp: MiniToc on a (title-only) topic

Hi, A possible fix for this would be to set the " webhelp.show.child.links " parameter in the DITA Map WebHelp Responsive transformation scenario dialog to " yes ". If the parameter value is " yes " the child links will be generated in the output for all topics that hav...
by ionela
Thu Jun 21, 2018 12:13 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Previous and Next Topic in HTML5
Replies: 4
Views: 202

Re: Previous and Next Topic in HTML5

Hi Ann, In this case you can remove the collection-type="sequence" attribute from your DITA source and the links won't appear in the HTML5 output. For the DITA Map WebHelp Responsive transformation, there is a " webhelp.default.collection.type.sequence " parameter in the transfor...
by ionela
Wed Jun 20, 2018 3:51 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Previous and Next Topic in HTML5
Replies: 4
Views: 202

Re: Previous and Next Topic in HTML5

HI Ann, The Previous and Next links are generated if the collection-type attribute is set to " sequence " on the topicref element. You can find more details about the collection-type attribute here: https://www.oxygenxml.com/dita/styleguide/webhelp-feedback/Artefact/Maps/c_Collection_Types...
by ionela
Wed Jun 20, 2018 3:21 pm
Forum: Common Problems
Topic: PDF output: image runs off page
Replies: 1
Views: 76

Re: PDF output: image runs off page

Hello, One possible fix for this problem would be to save your images without any DPI resolution information. You can find more details about this in our user manual: https://www.oxygenxml.com/doc/versions/20.1/ug-editor/topics/stretched-images-pdf-output.html I hope this helps. Regards, Ionela
by ionela
Wed Jun 20, 2018 12:06 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Transforming in 19 with map/files that were edited in 20
Replies: 2
Views: 113

Re: Transforming in 19 with map/files that were edited in 20

Hi Kim, I’m really sorry to hear that. The first thing you should try to debug this issue is to run the Validate and Check for Completeness action on the DITA Map (on the machine where this publishing problem happens). Make sure that ' Report references to resources outside of the DITA map folder ' ...
by ionela
Tue Jun 19, 2018 3:04 pm
Forum: Common Problems
Topic: Webhelp responsibe - Search title page not localizable
Replies: 1
Views: 93

Re: Webhelp responsibe - Search title page not localizable

Hello,

Thank you for your feedback.
I have added this as an improvement request to our issue tracking tool. This will be further analyzed by our development team.

Regards,
Ionela
by ionela
Mon Jun 18, 2018 2:30 pm
Forum: XSLT and FOP
Topic: PDF output does not show -> separator for menu cascade element
Replies: 3
Views: 283

Re: PDF output does not show -> separator for menu cascade element

Hi Amit, This seems to be a font related issue on the machine where the PDF output is generated. When using DITA Map PDF transformation you need to have installed on your machine a font that is capable to render these characters as the font is configured and embedded in the PDF result. I have checke...
by ionela
Mon Jun 18, 2018 12:06 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Using ditaval for different transformations
Replies: 3
Views: 178

Re: Using ditaval for different transformations

Hello, You need to use one DITAVAL file for each of the transformation scenarios. More details about filtering profiling values with a DITAVAL file can be found in our user manual: https://www.oxygenxml.com/doc/versions/20.1/ug-editor/topics/dita-ditaval-file.html Regards, Ionela
by ionela
Wed Jun 06, 2018 11:52 am
Forum: Common Problems
Topic: Webhelp indexterm search is slow - how to optimize?
Replies: 5
Views: 328

Re: Webhelp indexterm search is slow - how to optimize?

Hi, We have re-analyzed this issue with our development team and we have a performance improvement that will become available in the next version of oXygen XML (the indexterm list filtering will be optimized). To apply the fix in version 19.1 , you should edit the following file from oXygen XML inst...
by ionela
Tue Jun 05, 2018 2:32 pm
Forum: Common Problems
Topic: Webhelp Responsive Issue for IE 11 browser
Replies: 6
Views: 786

Re: Webhelp Responsive Issue for IE 11 browser

Hi Scott,

Thank you for your feedback. I've added your comments and your vote for this issue.

Regards,
Ionela
by ionela
Thu May 31, 2018 4:06 pm
Forum: Common Problems
Topic: Webhelp indexterm search is slow - how to optimize?
Replies: 5
Views: 328

Re: Webhelp indexterm search is slow - how to optimize?

Hello, We are not aware of any issues with the filter index feature in the WebHelp Classic output for moderate size documentation projects. Could you please try to reproduce this issue on our user-guide and check if the search is slow: https://www.oxygenxml.com/doc/versions/17.1/ug-editor Regards, I...
by ionela
Thu May 31, 2018 3:11 pm
Forum: Common Problems
Topic: How to easily change toc tab label to "Contents" ?
Replies: 1
Views: 144

Re: How to easily change toc tab label to "Contents" ?

Hello, You can modify the label from Content to Contents by customizing it in the strings-en-us.xml file. You can find the entire procedure in our user manual (the procedure applies the localize the WebHelp output interface, but it applies also if you want to customize the existing English labels): ...
by ionela
Wed May 30, 2018 2:18 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Automated copyright year changes with DITA?
Replies: 1
Views: 129

Re: Automated copyright year changes with DITA?

Hello, You can achieve this developing a customization using XSLT extension points from publishing templates. You can find mode details about this in our user manual: https://www.oxygenxml.com/doc/versions/20.0/ug-webhelp-responsive/topics/wht-task-pt-xslt-import.html The publishing templates exampl...
by ionela
Tue May 29, 2018 4:09 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Add a <div> in each DITA topic
Replies: 3
Views: 320

Re: Add a <div> in each DITA topic

Hi, You can achieve this by adding a custom HTML content to the WebHelp Responsive output. For more details, please check this topic from our user manual: https://www.oxygenxml.com/doc/versions/20.0/ug-editor/topics/wh-add-custom-html.html Also, in case you need the feedback system, you can check ou...
by ionela
Fri May 18, 2018 11:46 am
Forum: Common Problems
Topic: Tables border distort in pdf output
Replies: 10
Views: 422

Re: Tables border distort in pdf output

Hello, Could you please specify what transformation scenario do you currently use: DITA Map PDF or DITA Map - WYSIWYG ? To reproduce this problem on our side, could you please us a minimal valid sample source file on our support email address ( support [AT] oxygenxml [DOT] com ) to further investiga...
by ionela
Wed May 09, 2018 12:32 pm
Forum: Common Problems
Topic: BUG? - Webhelp responsive fails if keys added to mapref in bookmap
Replies: 2
Views: 218

Re: BUG? - Webhelp responsive fails if keys added to mapref in bookmap

Hello, We have tested the scenario you have indicated but, unfortunately, we could not reproduce this issue. To reproduce the problem on our side, could you please create a minimal valid sample project and send it to us by email at: support [AT] oxygenxml [DOT] com . Please make sure that the sample...
by ionela
Wed May 09, 2018 10:58 am
Forum: Common Problems
Topic: How to create topic list menu in webhelp responsive
Replies: 1
Views: 170

Re: How to create topic list menu in webhelp responsive

Hello, You can achieve this by setting the webhelp.top.menu.depth parameter to 1 in the DITA Map WebHelp Responsive transformation scenario. To do this, you need to edit DITA Map WebHelp Responsive transformation scenario (actually, you need to duplicate it and edit the copy and a built-in transform...
by ionela
Tue May 08, 2018 3:01 pm
Forum: Common Problems
Topic: how can I omit "on page xx" inserted after cross reference link tex
Replies: 4
Views: 258

Re: how can I omit "on page xx" inserted after cross reference link tex

Hello, In the DITA PDF2 plugin there are several XML files for different languages where this string is handled. For example, for English the file is named: [OXYGEN_INSTALL_DIR]/frameworks/dita/DITA-OT2.x/plugins/org.dita.pdf2/cfg/common/vars/en.xml where there is present this variable: <variable id...
by ionela
Tue May 08, 2018 11:54 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Using the com.oxygenxml.webhelp.responsive 20.0 plugin in an external DITA-OT
Replies: 1
Views: 167

Re: Using the com.oxygenxml.webhelp.responsive 20.0 plugin in an external DITA-OT

Hello, To install oXygen XML WebHelp plugin you need to copy all plugins (not just com.oxygenxml.webhelp.responsive) downloaded from oXygen XML WebHelp installation kit. The complete installation procedure is available in our user manual: https://www.oxygenxml.com/doc/versions/20.0/ug-webhelp-respon...
by ionela
Fri May 04, 2018 4:04 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Disabling the popup for images in the responsive webhelp output
Replies: 1
Views: 239

Re: Disabling the popup for images in the responsive webhelp output

Hi,

Unfortunately, it is not possible to disable the popup window for enlarged images.
I have logged this as an improvement request to our issue tracking tool to be further analyzed by our development team.

Regards,
Ionela
by ionela
Fri Apr 20, 2018 12:54 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Oxygen XML WebHelp pricing
Replies: 3
Views: 286

Re: Oxygen XML WebHelp pricing

Hi, Oxygen XML Editor licenses cannot be used in a CI system, mainly from a technical point of view. Also, the EULA does not allow this type of license usage. The only way to automate WebHelp processes is by using an Oxygen XML WebHelp license key. Its price is comparable with that of a floating lic...

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