Connection Issues
Problem
I received a "Document could not be loaded" error message when trying to open a document stored on a HTTPS connection.
Cause
This is most likely caused when the server uses a self-signed or invalid certificate.
Solution
If you encounter this issue, the system administrator can do the following:
- Go to the Administration Page and click on Connection.
- Select the Automatically accept a security certificate, even if invalid option.
- Click Apply.