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@Mentions with Email Notification

Posted: Tue May 16, 2023 10:59 pm
by dreifsnider
Hi,

Many of our reviewers would like the ability to @mention another user in a comment or a message. Additionally, they would like the @mention to send an email notification to the person mentioned depending on their notification settings.

The idea being that the reviewer does not have to use another messaging platform to ask or respond to questions, and all questions and responses are captured directly in the review task.

This functionality is similar to what exists in Google Docs and Office 365 products.

Thank you!

Daniel

Re: @Mentions with Email Notification

Posted: Wed May 17, 2023 10:23 am
by mihaela
Hello,

We already have this feature registered in our internal issues tracking system and I have added your vote for it.
We will update this thread when the feature will be available.

Best Regards,
Mihaela

Re: @Mentions with Email Notification

Posted: Mon May 22, 2023 10:28 pm
by dreifsnider
Thank you Mihaela!

Do you have this feature registered for Web Author as well? Our SME users who are using Web Author have also said they would like the ability to @mention other users in a Web Author comment. For what it's worth, we are using GitHub as our version control.

Thanks!

Daniel

Re: @Mentions with Email Notification

Posted: Tue May 23, 2023 8:58 am
by mihaela
Hello,

This feature was also requested for Web Author, see this topic (it also contains information about how it can be implemented using a plugin):
feature-request-f33/topic24296.html
We have the feature registered in our internal issues tracking system and I have added your vote for it (we will let you know when it will be available).

Best Regards,
Mihaela

Re: @Mentions with Email Notification

Posted: Mon Jul 29, 2024 12:45 pm
by Sophie
Looks like me and my colleagues cannot receive the @mention email notification yet. Is the feature enabled now? Thanks.

Re: @Mentions with Email Notification

Posted: Mon Jul 29, 2024 4:25 pm
by cosminef
Hello,

This feature is not available yet. It is already recorded in our internal system (CF-1535), and we will notify you here on the forum as soon as it becomes available.

Best,
Cosmin

Re: @Mentions with Email Notification

Posted: Thu Sep 05, 2024 9:51 pm
by mwester
My colleagues and I would also like this feature, can my vote be added for it?

Re: @Mentions with Email Notification

Posted: Fri Sep 06, 2024 12:14 pm
by cosminef
Hello,

Sure! We have added your vote to it.
Thank you!

Best,
Cosmin

Re: @Mentions with Email Notification

Posted: Tue Oct 22, 2024 2:38 pm
by dwongAtWork
Can you also add my vote for it, please? Without this feature, I am forced to resort to multiple chats and emails to get the information I need.

Thanks!!

Re: @Mentions with Email Notification

Posted: Tue Oct 22, 2024 2:53 pm
by cosminef
Hello,

Thank you for reaching out to us.
We have added your vote.

Best,
Cosmin