Connection Issues
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Problem

I received a "Document could not be loaded" error message when trying to open a document stored on a HTTPS connection.

Cause

This is most likely caused when the server uses a self signed or invalid certificate.

Solution

If you encounter this issue, the system administrator can do the following:
  1. Go to the Administration Page and click on Connection.
  2. Select the Automatically accept a security certificate, even if invalid option.
  3. Click Apply.