[oXygen-user] Installing oxygen 19.1 on centOS7

[Eliot Kimber]

I had a similar issue on Redhat Enterprise 7 accessed via RDP from Windows.

I found I had to add this line:

xserverbpp=24

To the Xvnc and Xorg entries in xrdp.ini (/etc/xrdp/xrdp.ini)

Cheers,

E.	
--
Eliot Kimber
http://contrext.com
 

On 1/14/20, 8:20 AM, "oXygen-user on behalf of Oxygen XML Editor Support (Adrian Buza)" <oxygen-user-bounces at oxygenxml.com on behalf of support at oxygenxml.com> wrote:

    
      
        
      
      
        Hello,
        
        
    I’m running the
            install-script with su-privileges, I’m
            running the install-script with su-privileges, but after drawing
            the first window (for the language selection), there are no
            buttons or text.
    
        Have you tried running the installer and/or the application without
        su-privileges?
        
        
    I tried using the
            “unattended installation” as well as unpacking the tarball, both
            open a window but fail to draw it’s contents. The flash screen
            also appears only as a grey rectangle.
    
        We have not tested Oxygen or the installer on CentOS 7, but the
        problem you are experiencing (empty windows) seems to be between
        Java and the X11 graphical system.
        Please check the version of Java being used, "java --version"
        
        I found an article about a similar problem with Intellij (also a
        Java app) on CentOS:
    https://intellij-support.jetbrains.com/hc/en-us/community/posts/360000436304-Intellij-appears-as-a-blank-white-window-when-opened-on-Centos
        If you are working remotely (e.g. via XRDP), check if the
        framebuffer is configured to use 24-bit of color. 
        Someone mentioned there that he resolved the problem in CentOS 7.6
        by editing /etc/xrdp/xrdp.ini and changing max_bpp=24.
        
        If the problem persists, consider installing v21.1, OpenJDK
        distribution, "Linux 64-bit (Includes OpenJDK 12.0.1)"?
    https://www.oxygenxml.com/xml_editor/download_oxygenxml_editor.html?os=Linux
        
        Regards,
        Adrian
        Adrian Buza
    oXygen XML Editor and Author Support
    
        On 14.01.2020 14:19, Wingerath, Markus
          wrote:
        
        
          
          
          
          
            Dear list,
             
            I’m trying to install
                oxygen 19.1 on a VirtualMachine running centOS 7 with GNOME
                via X11 and OpenJDK 1.8.0.
                
            I’m running the
                install-script with su-privileges, but after drawing the
                first window (for the language selection), there are no
                buttons or text.
                
            The functionality is
                there – I can open the drop-down menu – but no text or
                buttons.
                
             
            I tried using the
                “unattended installation” as well as unpacking the tarball,
                both open a window but fail to draw it’s contents. The flash
                screen also appears only as a grey rectangle.
             
            The VM sits behind a
                firewall which blocks ftp-protocols and cannot be altered,
                because we don’t administer it – this has led to problems in
                the past, therefore it’s worth mentioning.
                
             
            I tried Google, but came
                up empty handed. I’m hoping someone here ran into similar
                problems and has found a solution.
             
            Best wishes,
            M. Wingerath
             
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