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Webhelp issue with soft keyboard disappearing on Android
Posted: Wed Feb 21, 2024 2:47 pm
by horisonten
Hello,
I have a pretty strange issue with the Webhelp output.
If I try to use the search field to search for some content, the soft keyboard on Android shows up a few milliseconds and then disappears/collapses again when I click the search field. So I cannot type in anything into the search field.
It works as expected on desktop and on iOS devices. So it is only Android that has this issue.
Any help would be appreciated.
Re: Webhelp issue with soft keyboard disappearing on Android
Posted: Thu Feb 22, 2024 11:55 am
by Costin
Hi horisonten,
We are aware of this issue which occurs on the latest version of WebHelp (26) and we have it logged already in our internal issues/improvements tracking system.
Therefore, I've also logged your feedback on it and we will notify this thread when a new version that would implement the fix for this will be released.
Regards,
Costin
Re: Webhelp issue with soft keyboard disappearing on Android
Posted: Thu Feb 22, 2024 1:07 pm
by horisonten
Great, good to know that it is being looked into
Re: Webhelp issue with soft keyboard disappearing on Android
Posted: Tue Mar 12, 2024 11:55 am
by tanja
Hi,
We are experiencing the same problem. Thanks for looking into this issue.
Best regards, Tanja
Re: Webhelp issue with soft keyboard disappearing on Android
Posted: Thu Apr 25, 2024 8:15 am
by horisonten
This issue seems to be fixed in XML Editor 26.1, build 2024031806 for me at least. Tried on Android in Edge and Brave browser.
Re: Webhelp issue with soft keyboard disappearing on Android
Posted: Mon Apr 29, 2024 6:10 pm
by Costin
Hello,
I just wanted to update this thread and let you know that this problem has been resolved in the latest build of the version 26.1 of the software.
You can download it from our website:
http://www.oxygenxml.com/download.html
Let us know if you need further assistance.
Regards,
Costin