- Logging In
There are several ways to log in to your Feedback account: Administrators/moderators can log in from the administration interface login page ( https://feedback.oxygenxml.com/login ) . You first need...
- AI Assistant Chatbot
It is possible to integrate a chatbot component in Oxygen WebHelp Responsive output where Oxygen Feedback is installed, allowing users to chat with the AI Assistant to help find answers to questions...
- Login and Request Issues on HTTP in Google Chrome
Problem When running Oxygen Feedback Cloud over HTTP, users may encounter login issues or errors on actions such as submitting forms and making changes (e.g., POST or PUT requests) if accessing the...
- Creating Your Account and Organization
To integrate the Oxygen Feedback commenting system, you first need to create an account along with an organization. The organization groups all of the users, site configurations, and all the related...
- Commenter Guide
This section is meant to provide general information for people using Oxygen Feedback to post new comments, reply to existing comments, and manage their own comments. Registering an Account To use the...
- Restricted Access to Cookies and Site Data
If you see a message about restricted access to cookies and site data , it is because your current browser has restricted access to cookies and site data for embedded, cross-origin resources such as...
- Account and Profile Management
Site Owners/Administrators must create an Oxygen Feedback account to access the administration and installation features. Commenters also need to create an account. Creating an account in Oxygen...
- Site Community Management
The Community page (accessible after selecting a site configuration from the Sites page) is where users with a role of Owner , Admin , or Moderator can see the members of the site management team (for...
- User Roles Matrix Table
The following tables show all the user roles that are available in Oxygen Feedback Cloud with the assigned permissions for each role: Organization-level User Role Permissions Organization Member...
- User Roles Matrix Table
The following tables show all the user roles that are available in Oxygen Feedback Cloud with the assigned permissions for each role: Organization-level User Role Permissions Organization Member...
- Automatic User Notifications
Any type of user can configure the types of email notifications they receive when other users reply to their comment or add a comment in a thread where they have commented. To access the user...