[oXygen-user] Long opening time for Oxygen 15 (resent as new mail to create own thread)

[DaMommio, Aaron D (Aaron)]

Resending this, last copy was done as a reply and got threaded wrong.

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Anyone else seeing long opening times? I've got a user who says:

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I noticed recently that Oxygen 15 takes more and more time to open and display the Welcome screen and/or the usual framework. That can last for over 2-3 minutes.



Then, it also happens that some standard xml files take very long to open and display - from time to time I simply have to stop the application and reload it.



Is there some sort of cache cleaning operation that I should apply to solve this? Found nothing about that in the WG.

Finally, Oxygen reports no error about these hanging situation.

===



He's using Win7. I'm using WinXP, I also thought Oxy 15 was taking a long time to open, but when I timed it on my machine, it's only taking 1 minute, and then if I close it and reopen it, it only takes 20 seconds, so I assume it's benefiting from caching of recently loaded items.



Any advice?



--Aaron DaMommio


===================
AARON DAMOMMIO
ALCATEL-LUCENT
STAFF TECHNICAL WRITER/TOOLS DEVELOPER
CUSTOMER EXPERIENCE SOLUTIONS
AUSTIN, TX
USA
T: (512) 531-2408
M: (512) 762-4326
aarond at motive.com

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