[oXygen-user] Oxygen hanging at startup

[Sorin Ristache]

Hello,

Please send a zip archive with the content of your com.oxygenxml folder. 
Also disable McAfee completely, create a file called log4j.properties in 
the [oXygen-install-folder] with the following content:


log4j.rootCategory= debug, R2

# R2 will write log to file
log4j.appender.R2=org.apache.log4j.RollingFileAppender
log4j.appender.R2.File=oxygen.log
log4j.appender.R2.MaxFileSize=12000KB
log4j.appender.R2.MaxBackupIndex=4
log4j.appender.R2.layout=org.apache.log4j.PatternLayout
log4j.appender.R2.layout.ConversionPattern=%r %p [ %t ] %c - %m%n


start oXygen again and after the startup send us the oxygen.log file 
created in [oXygen-install-folder].


Regards,
Sorin


Busch Paul wrote:
> Could it be that McAfee is the culprit? The fact that the issue comes up
> whenever files are concerned suggests that. On the other hand the task
> manager shows that it is Oxygen who is using the processor excessively
> while scan32.exe is using its usual 2-15%.
> Unfortunately I don't have the files from my working installation any
> more. I threw them away when I first thought that this wasn't the
> reason. Maybe the currently available files in com.oxygenxml are just as
> good. At least we know that the problem is not that Oxygen is not
> starting at all but rather that startup is very slow.