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oXygen hangs when using refactoring tool
Posted: Thu Jun 22, 2023 5:23 pm
by jpond
Hi,
Has anyone seen the dialog below when using the refactoring tool? (All settings are default.)
- The dialog remains open and cannot be cancelled or closed. I used Task Manager to stop oXygen.
- This is occurring in the authoring bridge for a CMS; I have also asked the technical services team to investigate.
Thanks for any insight,
Julia Pond
oxygenresolvingreferencesdialogonly.png
Re: oXygen hangs when using refactoring tool
Posted: Thu Jun 22, 2023 5:28 pm
by jpond
Forgot to mention, the version is 21.1.
Re: oXygen hangs when using refactoring tool
Posted: Fri Jun 23, 2023 6:12 am
by Radu
Hi Julia,
Oxygen 21.1 is in our end of life stage so officially we no longer support it in any way:
https://www.oxygenxml.com/eol.html
That "Computing layout" stage is a stage in the Author visual editing mode in which the visual layout of the displayed paragraphs is being recomputed. Do you have lots of images referenced in that topic?
How exactly did you refactor it? Can you give me some steps?
Regards,
Radu
Re: oXygen hangs when using refactoring tool
Posted: Fri Jun 23, 2023 5:23 pm
by jpond
Hi Radu,
Thanks--good to know. I will post the exact XPath expression when I am back to my work computer, but it was a "replace XML fragment" operation, using an attribute to identify the parent element and targeting a second child.
Appreciate the quick response, will relay version info. to my management.
Cheers,
Julia
Re: oXygen hangs when using refactoring tool
Posted: Mon Jun 26, 2023 6:00 am
by Radu
Hi Julia,
If you can consistently reproduce the problem, maybe the next time as a workaround you could try to switch the opened DITA topic to the "Text" editing mode before running the XML refactoring action. I'm curious if you would still encounter the same problem if you would do that.
Regards,
Radu
Re: oXygen hangs when using refactoring tool
Posted: Tue Jun 27, 2023 6:02 pm
by jpond
Thanks Radu, will try that.
Re: oXygen hangs when using refactoring tool
Posted: Wed Jun 28, 2023 12:03 am
by jpond
Hi Radu,
Many thanks!! that worked.
Re: oXygen hangs when using refactoring tool
Posted: Wed Jun 28, 2023 7:37 am
by Radu
Hi Julia,
Great, I'm glad you at least have a workaround for now.
Regards,
Radu