Search function in responsive help is "hanging" when live online
Posted: Fri Jun 17, 2022 5:18 pm
Hello,
The search function in my responsive webhelp output (ENG) is "hanging," or showing blank results, whenever someone performs a search. I've encountered this issue before and solved it in two ways: first, by making sure my Google Analytics tracking code is in the right place, and second, by making sure that code is well-formed. This time, I've done both of those things but the search is still pending. Are there any other fixes I should be trying? Attaching the link so you can see the issue in action:
https://content-files.shure.com/Pubs/WW ... index.html
Thank you so much for your help,
Claire
The search function in my responsive webhelp output (ENG) is "hanging," or showing blank results, whenever someone performs a search. I've encountered this issue before and solved it in two ways: first, by making sure my Google Analytics tracking code is in the right place, and second, by making sure that code is well-formed. This time, I've done both of those things but the search is still pending. Are there any other fixes I should be trying? Attaching the link so you can see the issue in action:
https://content-files.shure.com/Pubs/WW ... index.html
Thank you so much for your help,
Claire