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Errors with Sharepoint browser view

Posted: Tue Aug 07, 2018 5:27 pm
by jonathangudgion
Hello,

I'm trying to use the sharepoint browser view in oxygen author to open files from sharepoint online but get a number of error messages

1) Problems while trying to acquire lock

Timeout waiting for connection from pool ...

2) Cannot open the specified file

Timeout waiting for connection from pool ...

I've had a quick search and can't find anything obvious so I've created this post

Thanks in advance

Jonathan

Re: Errors with Sharepoint browser view

Posted: Tue Aug 07, 2018 6:34 pm
by adrian
Hi,

First check network connectivity in Oxygen. Can you access remote resources from Oxygen?
Try File > Open URL and use the URL of the Oxygen website:

Code: Select all

https://www.oxygenxml.com
Does that open in an HTML editor?
If not, check your proxy settings in Options > Preferences, Network Connection Settings / Proxy.

Regards,
Adrian