Author Component Applet fails to load
Posted: Wed Apr 22, 2015 7:03 pm
Hi,
We have a user who is unable to successfully run the Author Component Applet on the oXygen website. Here are his system specifications:
java 7 45, 32-bit
Windows 7
In IE 11 and Chrome 42
The applet appears to load, but no document is loaded into the editor - he gets a blank editor with "a well formed document requires a root element." I've attached a portion of the Java console log below. It appears the problem might be related to these error messages: "Trust for: *.jar has ended: Wed Dec 31 19:00:00 EST 1969."
I should mention that the user is attempting to access the applet while connected through VPN. It seems like some sort of certification path problem with the signing certificate.
We have a user who is unable to successfully run the Author Component Applet on the oXygen website. Here are his system specifications:
java 7 45, 32-bit
Windows 7
In IE 11 and Chrome 42
The applet appears to load, but no document is loaded into the editor - he gets a blank editor with "a well formed document requires a root element." I've attached a portion of the Java console log below. It appears the problem might be related to these error messages: "Trust for: *.jar has ended: Wed Dec 31 19:00:00 EST 1969."
I should mention that the user is attempting to access the applet while connected through VPN. It seems like some sort of certification path problem with the signing certificate.
Code: Select all
security: Istrusted: http://www.oxygenxml.com/demo/AuthorDemoApplet/author-component-dita.jnlp false
security: Accessing keys and certificate in Mozilla user profile: null
security: Loading Deployment certificates from C:\Users\pmgr006\AppData\LocalLow\Sun\Java\Deployment\security\trusted.certs
security: Loaded Deployment certificates from C:\Users\pmgr006\AppData\LocalLow\Sun\Java\Deployment\security\trusted.certs
security: Loading certificates from Deployment session certificate store
security: Loaded certificates from Deployment session certificate store
security: Loading certificates from Deployment session certificate store
security: Loaded certificates from Deployment session certificate store
security: Loading certificates from Deployment session certificate store
security: Loaded certificates from Deployment session certificate store
security: Validate the certificate chain using CertPath API
security: Loading blacklisted.certs file: C:\Users\pmgr006\AppData\LocalLow\Sun\Java\Deployment\security\blacklisted.certs
security: SHA-256Certificate finger print: BED748BD96E8E687ED851245B65B3B5C18034370F30E9263D82923A6D556D9DC
security: SHA-256Certificate finger print: C4D18E0A58E4EFFD17ED77C840B613EF15F551076EA92C2B77F6609A6C2557C7
security: SHA-256Certificate finger print: 8D722F81A9C113C0791DF136A2966DB26C950A971DB46B4199F4EA54B78BFB9F
security: Loading Root CA certificates from C:\Program Files (x86)\Java\jre7\lib\security\cacerts
security: Loaded Root CA certificates from C:\Program Files (x86)\Java\jre7\lib\security\cacerts
security: Obtain certificate collection in Root CA certificate store
security: Obtain certificate collection in Root CA certificate store
security: Obtain certificate collection in Root CA certificate store
security: Obtain certificate collection in Root CA certificate store
security: The OCSP support is enabled
security: The CRL support is enabled
network: Connecting http://t2.symcb.com/ with proxy=DIRECT
network: Connecting http://t2.symcb.com:80/ with proxy=DIRECT
security: OCSP Response: GOOD
network: Connecting http://tl.symcd.com/ with proxy=DIRECT
network: Connecting http://tl.symcd.com:80/ with proxy=DIRECT
security: OCSP Response: GOOD
security: Certificate validation succeeded using OCSP/CRL
basic: Dialog type is not candidate for embedding
ui: Pushing modality for applet ID 4 with dialog javax.swing.JDialog[dialog0,683,364,553x279,layout=java.awt.BorderLayout,TOOLKIT_MODAL,title=Security Information,defaultCloseOperation=HIDE_ON_CLOSE,rootPane=javax.swing.JRootPane[,0,0,553x279,layout=javax.swing.JRootPane$RootLayout,alignmentX=0.0,alignmentY=0.0,border=,flags=16777673,maximumSize=,minimumSize=,preferredSize=],rootPaneCheckingEnabled=true]
security: User has granted the privileges to the code for this session only
security: Saving certificates in Deployment session certificate store
security: Saved certificates in Deployment session certificate store
security: Mark trusted: http://www.oxygenxml.com/demo/AuthorDemoApplet/author-component-dita.jnlp
basic: passing security checks; secureArgs:true, allSigned:true
security: --- parseCommandLine converted :
into:
[]
basic: JRESelectException: ignored - relaunched already
basic: continuing launch in this VM
preloader: Delivering: DownloadEvent[type=verify,loaded=1, total=1, percent=100]
cache: Cancel delay cleanup: URL: http://www.oxygenxml.com/demo/AuthorDemoApplet/lib/oxygen-sample-applet-16.1-SNAPSHOT.jar | C:\Users\pmgr006\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\16\6cbf17d0-761dd19c.idx
Resource http://www.oxygenxml.com/demo/AuthorDemoApplet/lib/oxygen-sample-applet-16.1-SNAPSHOT.jar has future expires: Tue Apr 21 15:27:07 EDT 2015 update check skipped.
security: Trust for: http://www.oxygenxml.com/demo/AuthorDemoApplet/lib/oxygen-sample-applet-16.1-SNAPSHOT.jar has ended: Wed Dec 31 19:00:00 EST 1969
ruleset: finding Deployment Rule Set for
title: <oXygen/> XML Author Component Sample Applet
location: http://www.oxygenxml.com/demo/AuthorDemoApplet/author-component-dita.jnlp
main location: http://www.oxygenxml.com/demo/AuthorDemoApplet/lib/oxygen-sample-applet-16.1-SNAPSHOT.jar
main version: null
isArtifact: true
ruleset: no rule applies, returning Default Rule
security: Validate the certificate chain using CertPath API