Page 1 of 1
© in my webhelp footer display
Posted: Fri May 20, 2022 12:39 pm
by bill
I use the webhelp.fragment.footer parameter to change the footer to xxx © xxx, but the symbol display ? instead like the picture below. How can I correct it?
- image.png (1.62 KiB) Viewed 1530 times
Re: © in my webhelp footer display
Posted: Tue May 24, 2022 6:19 am
by bill
Can anyone tell me how to do with this problem? I look forward for your answer.
Re: © in my webhelp footer display
Posted: Tue May 24, 2022 4:50 pm
by beniamin_savu
Hi,
Using WebHelp version 24.1 we did not manage to reproduce your problem.
We created an HTML file and set the
webhelp.fragment.footer parameter value to the path of this HTML file. The HTML file contains the following code snippet:
Code: Select all
<div>Test xxx © xxx. Another test xxx © xxx</div>
After running the WebHelp Responsive transformation the symbol was displayed correctly in the browser:
- image.png (2.77 KiB) Viewed 1474 times
Could you please tell us what version of WebHelp are you using? Are you using a custom publishing template? If you are using a custom publishing template could you run the WebHelp Responsive transformation with one of the default templates and let us know if the problem still persists?
Best regards,
Beniamin Savu
Oxygen WebHelp Team
http://www.oxygenxml.com
Re: © in my webhelp footer display
Posted: Wed May 25, 2022 9:37 am
by bill
Can you show me the HTML file you are using? I have no example of this file.
Re: © in my webhelp footer display
Posted: Wed May 25, 2022 9:38 am
by bill
beniamin_savu wrote: ↑Tue May 24, 2022 4:50 pm
Hi,
Using WebHelp version 24.1 we did not manage to reproduce your problem.
We created an HTML file and set the
webhelp.fragment.footer parameter value to the path of this HTML file. The HTML file contains the following code snippet:
Code: Select all
<div>Test xxx © xxx. Another test xxx © xxx</div>
After running the WebHelp Responsive transformation the symbol was displayed correctly in the browser:
image.png
Could you please tell us what version of WebHelp are you using? Are you using a custom publishing template? If you are using a custom publishing template could you run the WebHelp Responsive transformation with one of the default templates and let us know if the problem still persists?
Best regards,
Beniamin Savu
Oxygen WebHelp Team
http://www.oxygenxml.com
Hi,
Thanks for your answer.
Can you show me the HTML file you are using? I have no example of this file.
Re: © in my webhelp footer display
Posted: Wed May 25, 2022 5:14 pm
by beniamin_savu
Hi,
I created a small publishing template that adds a custom footer:
Could you run the WebHelp Responsive transformation using this publishing template and tell us if the © symbol is displayed in the transformation output? The HTML file used to display the custom footer is in ${publishingTemplateFolder}/html-fragments/footer.html
More information about the publishing template can be found using the following link:
https://www.oxygenxml.com/doc/versions/ ... plate.html
More information about how to add HTML content to your WebHelp output can be found using the following link:
https://www.oxygenxml.com/doc/versions/ ... -html.html
Best regards,
Beniamin Savu
Oxygen WebHelp Team
http://www.oxygenxml.com