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Feedback widget fixed height issue - content cut off

Posted: Wed Jun 11, 2025 10:09 pm
by Katy
I'm using OxygenXML Editor v27.1. I installed a trial copy of Feedback, and I'm finding that the feedback widget is stuck at a fixed height (around 377px) and cutting off content inside of it.
I've been looking for possible CSS conflicts, but so far I'm not seeing any of my custom styles affecting this widget. Just wondering if anyone else has encountered this issue?

Re: Feedback widget fixed height issue - content cut off

Posted: Thu Jun 12, 2025 4:53 pm
by ionela
Hello,

Thank you for your feedback.
Unfortunately, we are not aware of such an issue. Could you please provide us more details about the context of this problem? Could you please let us know what browser have you used and which version of Oxygen Feedback (Cloud or Enterprise)? Also, if possible please send us a screen-shot with the browser console log and please re-attach the imagine you refer to as it was not included in the previous post.

Regards,
Ionela

Re: Feedback widget fixed height issue - content cut off

Posted: Mon Jun 16, 2025 10:44 pm
by Katy
Hi Ionela, thank you for your response. I was able to resolve the issue.