Oxygen XML Forum

I am wondering if it is possible to turn off the commenting feature or configure it so that it only displays the thumbs up / down instead of the comments box. We don't want the user's to type comments into the box. Or if not, would it be possible to use CSS to override the component so that it doesn't display on the page? We only want to use Oxygen Feedback for the faceted search and analytics.

Hello,

Currently, it is not possible to configure Oxygen Feedback to display only the page rating widget without the comments box. However, if you want to hide the entire Feedback component (which includes both the comments widget and the page rating widget), you can use CSS to customize the WebHelp Responsive output.

Here’s how to do it:

1. Follow this procedure to add a custom CSS file to your Publishing Template:
   Customizing WebHelp Responsive Output with CSS.
2. Add the following CSS rule to your custom CSS file to hide the entire Feedback component (including both the comments and page rating widgets):

   Code: Select all

   div#oxygen-feedback-frame-container {
     display: none;
   }
   

Note: Hiding the oxygen-feedback-frame-container will remove both the comments widget and the page rating widget since they are part of the same container.

Regards,
Alin

great! Thank you