"Submit failed" message
Posted: Wed Jul 01, 2020 4:14 pm
Hi,
Several of our SMEs tried to submit edits to topics in WebAuthor and got a "Submit failed" message.
As far as I know, there was nothing special. SME would open a topic in WebAuthor following an Edit Online link from PDF, check it out (we are using Perforce), add comment/make changes and then try to submit and fail with the "Submit failed" message.
Any idea what could be the cause of this?
Running oXygen XML Web Author: 21.1, build 2019062003/2019061918
Thank you.
Best regards,
Ozana
Several of our SMEs tried to submit edits to topics in WebAuthor and got a "Submit failed" message.
As far as I know, there was nothing special. SME would open a topic in WebAuthor following an Edit Online link from PDF, check it out (we are using Perforce), add comment/make changes and then try to submit and fail with the "Submit failed" message.
Any idea what could be the cause of this?
Running oXygen XML Web Author: 21.1, build 2019062003/2019061918
Thank you.
Best regards,
Ozana