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Embedding Vidyard video in topic

Posted: Thu Feb 16, 2023 2:29 am
by francespublic
HI,
I am trying to embed a Vidyard video in a topic.
The embed code for iframe from Vidyard is:
iFrame: <iframe class="vidyard_iframe" src="//play.vidyard.com/c6AeVi1ZAb51JW2WpC9jJ9.html?" width="640" height="360" scrolling="no" frameborder="0" allowtransparency="true" allowfullscreen></iframe>
All I get in output is a static image: screen capture of the first shot in the video. The play button does not appear.
How can I retag this to make it work? Using Oxygen 23.1 with RWS Tridion 14.

Re: Embedding Vidyard video in topic

Posted: Thu Feb 16, 2023 8:14 am
by Radu
Hi,

Are you publishing from inside Oxygen or from the server side? If you are publishing from the server side you should ask SDL for help on this one.
If you open the generated HTML document in an editor tool or using the web browser inspector tools, how does the reference to the video look like in the HTML output? Do you have an <iframe> element there?

Regards,
Radu