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Issue with webhelp responsive upon update to version 25

Posted: Wed Nov 09, 2022 12:24 pm
by justyna_i
Hello,

I have recently updated my oXygen from 20.1 to 25.0.
I create an pdf and webhelp responsive output. I created new transformation scenario and I used the same template (same css file) yet new webhelp looks different.
Could you help me to identify the reason for the differences and how to fix them?
Issues:
1. In main view of index.html the main column with content is squeezed in the center and in old version was spread on the whole page
2. In main view of index.html, main topic for the chapter does not open as a link even though it contains content
3. Once we move inside of any topic, there is an indent for the title which wasn't there in the old version
4. Topic view, space missing between our graphic and gray chapter path bar.

Please see screenshots for comparison.
Screenshot_1_small.png
Screenshot_1_small.png (178.32 KiB) Viewed 868 times
Screenshot_2_small.png
Screenshot_2_small.png (247.5 KiB) Viewed 868 times

Re: Issue with webhelp responsive upon update to version 25

Posted: Thu Nov 10, 2022 1:05 pm
by Costin
Hi justyna,

Please find below my answers:
1. In main view of index.html the main column with content is squeezed in the center and in old version was spread on the whole page
- I hereby confirm there is an issue which our development team will investigate in order to implement a fix and we will notify this thread when an implementation becomes available. Meanwhile, you could try using CSS to customize the way the elements are displayed in the output. You can find more information on how to create your own CSS customization in this section of the User-Guide.
2. In main view of index.html, main topic for the chapter does not open as a link even though it contains content
3. Once we move inside of any topic, there is an indent for the title which wasn't there in the old version
- Both of these issues were fxed in the latest maintenance build of Oxygen XML WebHelp v25.0.
Therefore, you should download and install the latest build, from our website and see if these issues still occur.
4. Topic view, space missing between our graphic and gray chapter path bar.
- As you were using an old version (20.1), a lot of styles could've changed meanwhile, but this should not be a problem, as this could also be achieved using a CSS customization.

Regards,
Costin

Re: Issue with webhelp responsive upon update to version 25

Posted: Tue Feb 21, 2023 12:29 pm
by justyna_i
Hello Costin,
Please find below my answers:

1. In main view of index.html the main column with content is squeezed in the center and in old version was spread on the whole page

- I hereby confirm there is an issue which our development team will investigate in order to implement a fix and we will notify this thread when an implementation becomes available. Meanwhile, you could try using CSS to customize the way the elements are displayed in the output. You can find more information on how to create your own CSS customization in this section of the User-Guide.
Has this issue been solved?

Re: Issue with webhelp responsive upon update to version 25

Posted: Wed Feb 22, 2023 12:31 pm
by Costin
Hi Justyna,

So far, the issue still appears as open in our tracking system.
We will notify this thread when a new implementation will be available.

Regards,
Costin