WebHelp search results missing CSS and have a different path
Posted: Wed Sep 23, 2020 3:25 am
Hi all,
I'm using Oxygen XML to publish WebHelp. My DITA map and topic hierarchy shows published topics and related media perfectly. I can browse and select published articles fine.
If I use WebHelp search, the site shows the expected list of ranked search results fine. But if I select a search result link, the site:
* Shows the article without the CSS (formatting and styling)
* Shows a different URL compared to browsing and opening the article directly
For a given article:
* Browsing and opening the article directly shows the URL
* Using search and opening the article shows the URL
I'm pretty sure this did work correctly at some point. I'm using WebHelp scripting and a CI environment, so I'm wondering if it's a change that I've inadvertently made that caused this. Any clues that you can suggest?
I'm using Oxygen XML Editor version 22.1 and the same equivalent license for WebHelp.
Thanks,
Dave
I'm using Oxygen XML to publish WebHelp. My DITA map and topic hierarchy shows published topics and related media perfectly. I can browse and select published articles fine.
If I use WebHelp search, the site shows the expected list of ranked search results fine. But if I select a search result link, the site:
* Shows the article without the CSS (formatting and styling)
* Shows a different URL compared to browsing and opening the article directly
For a given article:
* Browsing and opening the article directly shows the URL
Code: Select all
https://docs.example.com/concepts/myproduct/article.htmlCode: Select all
https://docs.example.com/maps/concepts/myproduct/article.htmlI'm pretty sure this did work correctly at some point. I'm using WebHelp scripting and a CI environment, so I'm wondering if it's a change that I've inadvertently made that caused this. Any clues that you can suggest?
I'm using Oxygen XML Editor version 22.1 and the same equivalent license for WebHelp.
Thanks,
Dave