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keyref product name not visible in index list

Posted: Wed Sep 02, 2020 10:21 am
by justyna_i
Hello,

in my dita project I am using ph keyrefs for product name. Everywhere they resolve properly but in the index list, they seem to be missing.
Please see the screenshot with missing product name.
index_problem.png
index_problem.png (11.68 KiB) Viewed 1088 times
Is there anything that can be done about it?

Justyna

Re: keyref product name not visible in index list

Posted: Wed Sep 02, 2020 2:06 pm
by Radu
Hi Justyna,

Did you customize the PDF output in any way? Are you publishing to PDF based using our Oxygen specific CSS-based PDF generation or the default XSL-FO based transformation?
If you can come up with a small DITA project exhibiting the problem you can send it to us (support@oxygenxml.com) and we can try to take a look at it on our side.

Regards,
Radu

Re: keyref product name not visible in index list

Posted: Wed Sep 02, 2020 2:30 pm
by justyna_i
We are using XSL-FO custom pdf plugin and there were some adjustments to index attributes but nothing that would go so deep to interfere with keyrefs, in my opinion.

Re: keyref product name not visible in index list

Posted: Wed Sep 02, 2020 2:55 pm
by Radu
Hi,

Usually in such cases I advise creating first the PDF without any customizations. If the problem can not be reproduced, then it's a problem with the customization.

Regards,
Radu