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Searching Chinese contents doesn't work

Posted: Mon Feb 24, 2020 7:38 am
by catherine
Hi,
I find that the searching engine for Chinese is not good.
Sometimes, I cannot search I want in the webhelp.

Even I search a topic title´╝îno searching result is displayed.
Any configuration that I should do to make the searching engine work better for Chinese contents?

Re: Searching Chinese contents doesn't work

Posted: Mon Feb 24, 2020 5:00 pm
by Costin
Hi Catherine,

We need you to provide an example of what you tried to search and did not return any results.
Also, it would be great if you could provide us access to a WebHelp output of yours, that reproduces the issue (you could provide the output or a link to a hosted output on our official support email: support@oxygenxml.com).

Best Regards,
Costin

Re: Searching Chinese contents doesn't work

Posted: Tue Jul 07, 2020 6:29 am
by catherine
Hi, do you have plan to improve the searching function.
The searching rule for Chinese contents has a bad user experience.
No user will know the searching rule that they need to add space between a chinese word.

Or, what else we can do ourselves to solve this problem?

Re: Searching Chinese contents doesn't work

Posted: Tue Jul 07, 2020 2:36 pm
by cosmin_andrei
Hi Catherine,

We do not have short term plans about this but I added your feedback to an opened issue and we'll update this forum thread when we implement such a feature.

Re: Searching Chinese contents doesn't work

Posted: Fri Jul 10, 2020 11:41 am
by catherine
Hi, Cosmin
Thanks for your reply.

Best Regards,
Catherine