Search affected by Google Tag Manger code - responsive Webhelp output
Posted: Wed Feb 19, 2020 6:46 pm
Hi there,
I've added Google Tag Manager code to my responsive webhelp output via transform parameters. I'm able to add the code just fine and it runs in the background of my output, but it also seems to disable the search on my output--when I try to search for anything, the results are blank, and when I inspect the code I see that the div class="fakeResult" and "fakeText".
I'm attaching screenshots of:
1) The parameters I have set referencing the GTM code;
2) How the search looks after I add the GTM code; and
3) What I see when I inspect the search code.
Have you seen this before? Any thoughts on what I'm doing wrong? Happy to provide more info if it would be helpful.
Thank you,
Claire
I've added Google Tag Manager code to my responsive webhelp output via transform parameters. I'm able to add the code just fine and it runs in the background of my output, but it also seems to disable the search on my output--when I try to search for anything, the results are blank, and when I inspect the code I see that the div class="fakeResult" and "fakeText".
I'm attaching screenshots of:
1) The parameters I have set referencing the GTM code;
2) How the search looks after I add the GTM code; and
3) What I see when I inspect the search code.
Have you seen this before? Any thoughts on what I'm doing wrong? Happy to provide more info if it would be helpful.
Thank you,
Claire