Oxygen XML Forum

Hi, I am using Oxygen XML 20.0, I won't update Oxygen XML this time cause I have changed the default template.
Will schedule a time to update the Oxygen when I am less occupied.

For now, I find a problem in the webhelp output with Oxygen XML 20.0.

The Note icons cannot be displayed in Chrome, but can be displayed in Firefox.

How to fix this problem? I didn't update my Chrome browser, it is always in version 69.0.3497.100 - 32bit.

Hi Catherine,

I just test this using oXygen XML Editor v20.0 but could not reproduce the issue.
The note icons from the WebHelp Responsive output look great on both Firefox 62.03 (Quantum) and Chrome 69.0.3497.100 - 64bit.

Are you using a custom scenario? And, if you do, could you make sure you are running the default DITA Map WebHelp Responsive scenario from oXygen as-is, clear of any customization?
To investigate this, please send a sample file that reproduces the issue, along with a screenshot that depicts the problem in the output at your side on support@oxygenxml.com.

Regards,
Costin

Hi,Costin
Sorry for late response.
The icons are displayed again if I upload the webhelp output to our web server.
But don't know why it doesn't work on my local server, but it doesn't matter, not a problem.
Thanks for your time.