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Integrate Webhelp Feedback

Posted: Mon Feb 26, 2018 9:01 am
by catherine
Hi, I want to add a simple feeback in the oxygen webhelp out.

A simple feeback on each topic.
Each topic has a feedback, the readers can fill in a form, and send an email to our doc email address, like doc@XXX.com

The form is usually contains the following options:

Was this page helpful? Yes/No
Suggestion on the Topic:
Your Email Address:
Your Company:

Is there any way to figure it out?
Thanks in advance.

Re: Integrate Webhelp Feedback

Posted: Mon Feb 26, 2018 12:25 pm
by Costin
Hello,

Unfortunately, this functionality is not available in the current WebHelp version.
However, I logged an improvement request in our internal improvements tracking system and logged your feedback on it.
The request will be analyzed by our development team and possibly it will get implemented in a future version of oXygen.

Thanks again for the feedback!

Regards,
Costin

Re: Integrate Webhelp Feedback

Posted: Tue Feb 27, 2018 5:02 am
by catherine
Thanks, Costin
I'am waiting for your News.
Any news, please let me know, thanks! :)

Re: Integrate Webhelp Feedback

Posted: Fri Jul 12, 2019 10:48 pm
by kkearney2
Hi,
Is there any update on this? We are also trying to implement a webhelp feedback form.

Re: Integrate Webhelp Feedback

Posted: Tue Jul 16, 2019 10:59 am
by Costin
Hi,

Unfortunately, the issue appears still as open in our tracking system.
We consider implementing this in the long term.
We will update this thread when/if this will occur.

Kind Regards,
Costin