Print option on WebHelp Classic output gives 404 Error
Posted: Tue Jan 24, 2017 1:14 pm
Hi,
We are using Oxygen XML Author 18.1 to generate WebHelp Classic output.
Frameless version(using index.html) of this output contains an additional print option on search result page.
When we click on this print icon 404 error is displayed as It navigates to incomplete url
as below:
HTTP Status 404 - .../help/webhelp-classic/Concepts/javascriptwindow.print();
The print option at the top-right corner of the page works properly and print window with correct url opens up.
Please see correct url below :
.../help/webhelp-classic/index.html#Concepts/co_role_controlled_access_navigation_map.html
Can you please check this issue and provide solution for it?
Also there is "Link to this page" icon present before print icon on search result page. When we click on it same help content is displayed in a new window.
Can you please provide purpose of this feature and how to use it?
Thanks & Regards,
Manju
We are using Oxygen XML Author 18.1 to generate WebHelp Classic output.
Frameless version(using index.html) of this output contains an additional print option on search result page.
When we click on this print icon 404 error is displayed as It navigates to incomplete url
as below:
HTTP Status 404 - .../help/webhelp-classic/Concepts/javascriptwindow.print();
The print option at the top-right corner of the page works properly and print window with correct url opens up.
Please see correct url below :
.../help/webhelp-classic/index.html#Concepts/co_role_controlled_access_navigation_map.html
Can you please check this issue and provide solution for it?
Also there is "Link to this page" icon present before print icon on search result page. When we click on it same help content is displayed in a new window.
Can you please provide purpose of this feature and how to use it?
Thanks & Regards,
Manju