'Error: Access is denied' message for WebHelp Search results
Posted: Wed Jul 22, 2015 11:58 am
Hello,
I am using a trial version of Oxygen Author to transform some DITA XML to Oxygen WebHelp. After I run the transformation (DITA MAP WebHelp), a browser is launched with a topic displayed (/out/webhelp/index.html#oxy_ex-1/AgentPortal/concepts/ClientPortalValuations.html).
This has a button for 'With Frames' in top right hand of window beside a Search box. When I type into the Search box, the message 'Error: Access is denied' appears under the 'Search Results' heading in the left hand section of screen. Also when I select the 'Index' tab, there is no content displayed in it. If I select the 'With Frames' button, the Search and Index works fine.
Can anyone advise how to get the WebHelp working without frames?
Thanks in advance,
Ann Jensen
I am using a trial version of Oxygen Author to transform some DITA XML to Oxygen WebHelp. After I run the transformation (DITA MAP WebHelp), a browser is launched with a topic displayed (/out/webhelp/index.html#oxy_ex-1/AgentPortal/concepts/ClientPortalValuations.html).
This has a button for 'With Frames' in top right hand of window beside a Search box. When I type into the Search box, the message 'Error: Access is denied' appears under the 'Search Results' heading in the left hand section of screen. Also when I select the 'Index' tab, there is no content displayed in it. If I select the 'With Frames' button, the Search and Index works fine.
Can anyone advise how to get the WebHelp working without frames?
Thanks in advance,
Ann Jensen