Error seen when using WebAuthor - ro.sync.servlet.ServletDocumentModelCache
Posted: Mon Sep 26, 2016 7:45 pm
Hello,
We are using the Oxygen web author deployment (18.0.0.6) with a customer protocal connctor.
We have deployed the application to a Tomcat container, and when we access a document, we see the following error in the logs:
15935994 ERROR [ http-nio-8080-exec-9 ] ro.sync.servlet.ServletDocumentModelCache - User with id user2711956834878428666 is trying to access a document that belongs to the user user-1474907160811.
15935994 ERROR [ http-nio-8080-exec-9 ] ro.sync.servlet.errors.DefaultExceptionHandler - java.lang.IllegalMonitorStateException
java.lang.IllegalMonitorStateException
at java.util.concurrent.locks.ReentrantLock$Sync.tryRelease(ReentrantLock.java:151)
at java.util.concurrent.locks.AbstractQueuedSynchronizer.release(AbstractQueuedSynchronizer.java:1261)
at java.util.concurrent.locks.ReentrantLock.unlock(ReentrantLock.java:457)
at ro.sync.servlet.datastore.guava.GuavaDiskDatastore$Entry.unlock(GuavaDiskDatastore.java:333)
at ro.sync.servlet.datastore.guava.GuavaDiskDatastore.release(GuavaDiskDatastore.java:190)
at ro.sync.servlet.ServletDocumentModelCache.releaseDocument(ServletDocumentModelCache.java:235)
at ro.sync.servlet.validation.AuthorDocumentAsyncValidator.schedule(AuthorDocumentAsyncValidator.java:97)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.jboss.resteasy.core.MethodInjectorImpl.invoke(MethodInjectorImpl.java:137)
at org.jboss.resteasy.core.ResourceMethodInvoker.invokeOnTarget(ResourceMethodInvoker.java:296)
at org.jboss.resteasy.core.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:250)
at org.jboss.resteasy.core.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:237)
at org.jboss.resteasy.core.SynchronousDispatcher.invoke(SynchronousDispatcher.java:356)
at org.jboss.resteasy.core.SynchronousDispatcher.invoke(SynchronousDispatcher.java:179)
at org.jboss.resteasy.plugins.server.servlet.ServletContainerDispatcher.service(ServletContainerDispatcher.java:220)
at org.jboss.resteasy.plugins.server.servlet.HttpServletDispatcher.service(HttpServletDispatcher.java:56)
at org.jboss.resteasy.plugins.server.servlet.HttpServletDispatcher.service(HttpServletDispatcher.java:51)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
at ro.sync.ecss.webapp.j.h.doFilter(Unknown Source)
at ro.sync.ecss.extensions.api.webapp.license.LicenseEnforcerFilter.doFilter(Unknown Source)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
at ro.sync.servlet.config.OxygenContextFilter.doFilter(OxygenContextFilter.java:61)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
at ro.sync.servlet.config.UTF8CharsetEnforcer.doFilter(UTF8CharsetEnforcer.java:28)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
at ro.sync.servlet.config.DynamicResourcesNoCacheFilter.doFilter(DynamicResourcesNoCacheFilter.java:39)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:108)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:784)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:802)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1452)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
We are supplying the url to webauthor in the format: (the specifics are fictional here to avoid leaking information, but the intent is correct)
http://web-author.blah.com/app/oxygen.h ... user-yyyyy
The document content loads, but we see the above errors in the logs AND the content is not styled correctly.
Any attempt to edit/update the content results in a failure message.
Can someone explain please how we can resolve this issue -= or at the very least - what is causing it ?!?
For info: There is only one user, from one web browser, in one location attempting to access the document at a time.
Kind Regards
Gareth
We are using the Oxygen web author deployment (18.0.0.6) with a customer protocal connctor.
We have deployed the application to a Tomcat container, and when we access a document, we see the following error in the logs:
15935994 ERROR [ http-nio-8080-exec-9 ] ro.sync.servlet.ServletDocumentModelCache - User with id user2711956834878428666 is trying to access a document that belongs to the user user-1474907160811.
15935994 ERROR [ http-nio-8080-exec-9 ] ro.sync.servlet.errors.DefaultExceptionHandler - java.lang.IllegalMonitorStateException
java.lang.IllegalMonitorStateException
at java.util.concurrent.locks.ReentrantLock$Sync.tryRelease(ReentrantLock.java:151)
at java.util.concurrent.locks.AbstractQueuedSynchronizer.release(AbstractQueuedSynchronizer.java:1261)
at java.util.concurrent.locks.ReentrantLock.unlock(ReentrantLock.java:457)
at ro.sync.servlet.datastore.guava.GuavaDiskDatastore$Entry.unlock(GuavaDiskDatastore.java:333)
at ro.sync.servlet.datastore.guava.GuavaDiskDatastore.release(GuavaDiskDatastore.java:190)
at ro.sync.servlet.ServletDocumentModelCache.releaseDocument(ServletDocumentModelCache.java:235)
at ro.sync.servlet.validation.AuthorDocumentAsyncValidator.schedule(AuthorDocumentAsyncValidator.java:97)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.jboss.resteasy.core.MethodInjectorImpl.invoke(MethodInjectorImpl.java:137)
at org.jboss.resteasy.core.ResourceMethodInvoker.invokeOnTarget(ResourceMethodInvoker.java:296)
at org.jboss.resteasy.core.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:250)
at org.jboss.resteasy.core.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:237)
at org.jboss.resteasy.core.SynchronousDispatcher.invoke(SynchronousDispatcher.java:356)
at org.jboss.resteasy.core.SynchronousDispatcher.invoke(SynchronousDispatcher.java:179)
at org.jboss.resteasy.plugins.server.servlet.ServletContainerDispatcher.service(ServletContainerDispatcher.java:220)
at org.jboss.resteasy.plugins.server.servlet.HttpServletDispatcher.service(HttpServletDispatcher.java:56)
at org.jboss.resteasy.plugins.server.servlet.HttpServletDispatcher.service(HttpServletDispatcher.java:51)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
at ro.sync.ecss.webapp.j.h.doFilter(Unknown Source)
at ro.sync.ecss.extensions.api.webapp.license.LicenseEnforcerFilter.doFilter(Unknown Source)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
at ro.sync.servlet.config.OxygenContextFilter.doFilter(OxygenContextFilter.java:61)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
at ro.sync.servlet.config.UTF8CharsetEnforcer.doFilter(UTF8CharsetEnforcer.java:28)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
at ro.sync.servlet.config.DynamicResourcesNoCacheFilter.doFilter(DynamicResourcesNoCacheFilter.java:39)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:108)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:784)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:802)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1452)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
We are supplying the url to webauthor in the format: (the specifics are fictional here to avoid leaking information, but the intent is correct)
http://web-author.blah.com/app/oxygen.h ... user-yyyyy
The document content loads, but we see the above errors in the logs AND the content is not styled correctly.
Any attempt to edit/update the content results in a failure message.
Can someone explain please how we can resolve this issue -= or at the very least - what is causing it ?!?
For info: There is only one user, from one web browser, in one location attempting to access the document at a time.
Kind Regards
Gareth