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arrows are not displayed in PDF

Posted: Wed Jul 04, 2012 11:34 am
by magyarcs
I cannot have the arrows displayed correctly in PDF. They currently appear as #.

Does anyone know a code for arrows?

Thanks,
Csaba

Re: arrows are not displayed in PDF

Posted: Wed Jul 04, 2012 11:38 am
by sorin_ristache
Hello,

How do you create the PDF? Do you run a transformation in Oxygen? Is that a built-in transformation in Oxygen? If yes please specify the name of the transformation and the Unicode code of the character that is not displayed correctly.


Regards,
Sorin

Re: arrows are not displayed in PDF

Posted: Wed Jul 04, 2012 12:29 pm
by magyarcs
Hi Sorin,

I have description on moving the cursor in different directions, and arrow signs are displaying these movements:
← → ↑ ↓
←↑→↓

I use DITA OT transformation in Oxygen.

Re: arrows are not displayed in PDF

Posted: Wed Jul 04, 2012 3:24 pm
by sorin_ristache
Usually these characters are not included in the actual system fonts (from the operating system) that are mapped by default by the PDF reader application to the fonts specified in the PDF, that is Times-Roman and Helvetica. For example on my system Times-Roman is mapped to Times New Roman and Helvetica is mapped to Arial. I suggest setting a specific font for the body content of the DITA topics using this procedure from the Oxygen User Manual, for example the Arial Unicode MS font.


Regards,
Sorin

Re: arrows are not displayed in PDF

Posted: Thu Jul 05, 2012 12:05 pm
by magyarcs
Thank You Sorin. It works fine. Much appreciated.

Best Regards,
Csaba