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Greyed-out menus OS X 10.6.3 Snow Leopard

Posted: Sun Apr 04, 2010 6:40 pm
by pbw
I have found that my menus get greyed-out when working on documents for some time. Restarting Oxygen seemed to fix it, but I just had a problem where neither restarting Oxygen nor rebooting brought the menus back.

I downloaded and installed build 2010033012. That seems to have fixed the problem, but that may be an artefact of the re-installation. I'll post here again if the problem recurs.

Peter

Re: Greyed-out menus OS X 10.6.3 Snow Leopard

Posted: Mon Apr 05, 2010 10:55 am
by adrian
Hello,

We are aware of this problem but we are still investigating what's causing it. A new build of Oxygen will be released as soon as we find a way to fix this.

A quick workaround for when this happens is to invoke an action that opens a dialog from the Oxygen toolbars(e.g. ImageConfigure Transformation Scenario or Configure Validation Scenario) then press cancel. After this the menus should be back to normal.

Regards,
Adrian

Re: Greyed-out menus OS X 10.6.3 Snow Leopard

Posted: Fri Apr 16, 2010 4:11 pm
by adrian
Hi,

A new build of Oxygen(2010041213) was released which fixes this problem:
You can download it from our site:
Oxygen XML Editor - http://www.oxygenxml.com/download_oxygenxml_editor.html
Oxygen XML Author - http://www.oxygenxml.com/download_oxygenxml_author.html

Regards,
Adrian