Oxygen XML Forum

Recently, got my new license for 11 and updated to 11.2. This is not much information, but Oxygen 11 seems to launch and go through its paces. Oxygen 11.2 will launch and after a few seconds it will unexpectedly quit. I can usually make it as far as choosing a file to open or start some other menu driven task. Not very much to go on, except what the console reported (see below). If it is helpful I can post the entire JavaApplicationStub_2010-03-17-135552_CITNIDB01526698M.crash report, which is rather long. Any ideas?


3/17/10 1:55:53 PM ReportCrash[1045] Formulating crash report for process JavaApplicationStub[1028]
3/17/10 1:55:54 PM ReportCrash[1045] Saved crashreport to /Users/me/Library/Logs/CrashReporter/JavaApplicationStub_2010-03-17-135552_CITNIDB01526698M.crash using uid: 501 gid: 20, euid: 501 egid: 20
3/17/10 1:55:54 PM com.apple.launchd[101] ([0x0-0x42042].ro.sync.exml.Oxygen[1028]) Exited abnormally: Segmentation fault

I tried following the solution from the post titled "Fatal error code" which involves changing -Xss640K to -Xss2048K. In Mac OS 10.5 this can be done by right-clicking on the Oxygen application icon, select "Show Package Contents", then double click on Info.plist which should launch the Property List Editor. In the Property List Editor look under java in the Key column and edit the Value of VMOptions to change -Xss640K to -Xss2048K. After saving, I was able to successfully launch and use Oxygen 11.2.

For grins, I am also going to do the 2nd solution mentioned in the post "Fatal error code". This involves changing the name of oxyOptionsSa*.xml and then importing your previously saved options.

Hello,

If possible, please send us the full crash report to support@oxygenxml.com so we can analyse it.

The solutions from "Fatal error code" were for a StackOverflow that occured at startup and it was caused by some large RelaxNG schema.
I don't think your problem is related.

Regards,
Adrian

I spoke too soon, my fix did not work. However, Oxygen support is working with me and at their suggestion I found that Oxygen 11.2 does successfully launch using the command line (oxygenMac.sh).