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Reconnecting with Astoria when connection is broken

Posted: Fri Jan 19, 2024 10:20 pm
by RobertHowe
Is there a way to reconnect with Astoria when they disconnect and Oxygen goes offline with needing to shut down and reopen thru Astoria? The disconnection is happening 2+ time a week. It does not appear to be interconnection, others are using the same connection and do not see a connection issue.

Re: Reconnecting with Astoria when connection is broken

Posted: Sat Jan 20, 2024 6:33 pm
by Radu
Hi,
The integration plugin which connects Oxygen to Astoria is built and distributed by Astoria. So we (the Oxygen team) do not control how it works. Please try to contact someone from Astoria about this problem. I will also email my contact from Astoria about this forum thread.
Regards,
Radu