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session_expired_error for the REST endpoints
Posted: Mon Jul 10, 2023 7:28 pm
by akshatTR
hello, I am getting a Session timeout error for the rest endpoints. I have verified the cookie values and they all seem to be working for loading the XML but after the load we get session_expired_error. I have attached a screenshot for the reference. Could you please help me out?
Screenshot 2023-07-10 at 12.25.31 PM (1) (1).png
Re: session_expired_error for the REST endpoints
Posted: Wed Jul 12, 2023 10:06 am
by cristi_talau
Hello,
From my experience, a similar behavior happens when you configure Web Author to work behind a load balancing reverse proxy that is not configured with session stickyness. You need to make sure that all the requests from a particular user hit the same Web Author server instance.
Best,
Cristian
Re: session_expired_error for the REST endpoints
Posted: Mon Jul 17, 2023 10:07 pm
by akshatTR
Hey Cristian,
Thank you so much! AWS ELB session was the issue changed it and it started working.