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Missing Templates Tab in Webhelp and PDF Transforms

Posted: Tue Mar 29, 2022 9:44 pm
by verostarry
Hi,
I seem to be missing a Templates tab in all transformation scenerios, where they previously worked. The Parameters, Filters, Advanced, and Output tabs are all there, but the Templates tab, as see in the screenshot here, is missing: https://www.oxygenxml.com/doc/versions/ ... b-whr.html
I'm on Oxygen XML Editor version 24.1 on a Mac. I have custom OPT files, and since this tab went missing, at least one of our transform scenerios lost that association and shows a default Oxygen webhelp template. Since the Templates tab is missing, I can see neither default nor custom templates to choose from.
Please advise.
Thanks,
Veronica

Re: Missing Templates Tab in Webhelp and PDF Transforms

Posted: Thu Mar 31, 2022 1:02 pm
by cosmin_andrei
Hello,

From the details you provided, most probably, you have some resources (like submaps, topics, or any other resources), external to the main DITA Map folder.
To better notice if that's your case, if you have resources outside of the main DITA Map folder , you could open the main DITA Map in the DITA Maps Manager view and then use the "Validate and Check for Completeness" tool from the view's toolbar. Make sure that, in the validation tool, you set the "Report references to resources outside of the DITA Map folder" option.

It is known that the DITA Open Toolkit has some issues processing this kind of external resources, but there is a simple solution that you could may use of. You can find more details on this approach in this section from the Oxygen User-Guide:
https://www.oxygenxml.com/doc/versions/ ... -refs.html

Re: Missing Templates Tab in Webhelp and PDF Transforms

Posted: Thu Mar 31, 2022 7:37 pm
by verostarry
Hi Cosmin,
That worked! We had an image not stored in the dita folder. Deleting it brought the tab back.
Thanks for the help!
Veronica

Re: Missing Templates Tab in Webhelp and PDF Transforms

Posted: Sun Apr 03, 2022 5:05 pm
by chrispitude
Hi Cosmin,

What's the technical reason that such a file would cause the Templates tab to disappear? How does the transformation window "know" of the existence of such a reference?

Re: Missing Templates Tab in Webhelp and PDF Transforms

Posted: Mon Apr 04, 2022 12:38 pm
by cosmin_andrei
Hi,

We do not exactly know the cause but seems that was different and not the reference to that image.